Loren Lester's appealing performance of Stacy Perman's New York Times best seller, In-N-Out Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules takes listeners on a cultural history of the restaurant and the family that founded it. California's most beloved burger was founded in a roadside shack after World War II, and now draws enthusiastic crowds all the way to Texas. Yet, the Snyder family, the founders and owners, refuse to do things the way other fast-food chains do. Is this the secret to their success? Devotees of the delicious burgers will have to keep listening to find out
Perman uses her investigative skills to uncover the story of a real American success story. It is not only a tale of a unique and profitable business that exceeds all expectations, but of a family's struggle to maintain a sustainable pop empire against the industry it helped pioneer, internal tensions, and a bitter lawsuit that threatened to bring the company to the brink. This is a lesson in a counterintuitive approach to doing business that places quality, customers, and employees over the riches promised by rapid expansion.
In-N-Out Burger is a keenly observed narrative that explores the evolution of a California fad that transformed into an enduring cult of popularity; it is also the story of the conflicted, secretive, and ultimately tragic Snyder family who cooked a billion burgers and hooked a zillion fans. As the story of In-N-Out Burger unfolds so too does the cultural history of America as influenced and shaped by car culture and fast food.
©2009 Stacy Perman; (P)2009 HarperCollins Publishers
This is a fabulous book!. It is not a handbook on business plans used by In-N-Out or what it takes to run a successful business according to In-N-Out principals, but a biography about the chain itself. Although primarily focused on In-N-Out it covers the past 80 years of the fast food industry. It is earmarked by pop-culture events along the way, from the post-war era of the late 40's early 50's to the fast pace of the late 90's internet boom. It's a nostalgic look on what America was and could be. The book is filled with hope and tragedy and keeps the reader interested with every turn of the page. For those of you who love this chain, I highly recommend reading it. Or you can listen to it like I did through Audible! ;)
This is a lovely story about what makes a great burger restaurant. I loved the sense of family and the way they stuck together though 3 generations of burgers.
I loved the way the family kept returning to their roots in Baldwin Park
I recommend this read for anyone who has had enough of McDonald's and wants to bring the goodness back to their burgers.
This book was a good story, but lacked value as a business book. It read as a long promo piece, clearly biased, using a LOT of flowery language to describe the founding family as "saintly" (yes, this word was actually used). It was a good story, but could have easily been summed up in a short magazine article. Not worth a busy person's time.
Not knowing much about the company, other than being a fan of the food. I found this to be interesting history of a fast food company that has stayed with their core values while continuing to grow. The family history was interesting and sad. Found the story to be a little repetative at times or almost an In & Out commercial. I enjoyed the book and would recommend it.
This is not your typical Business book. I have read a lot of business books and have been in business for a while and I truly believe that In-N-Out best exemplifies the best practices in business.
Mn transplant from california. Computer geek online seller, who loves hiking, hunting, sailing, singing and writing music.
A great story of the Burger stand and the Snyder family and why the Double double is the king of Burgers.
Then this is the book for you! Please note, this is not a book that details the processes or ingredients that goes into an In-N-Out meal (although it does touch on those things from time to time). Instead, this is a thoroughly researched and well-written book on the history of In-N-Out and the people who shaped it's values and cultures through the years. And speaking of values and culture, this book gives tons of insight in that regard. For anyone who considers In-N-Out to be an inspiration for their own business, READ THIS BOOK! You will understand what makes In-N-Out so special and probably be able to apply many of the same values to your business.
Lastly, the last few chapters chronicle one of In-N-Out's major legal battles so be prepared to learn a lot about Trusts and Trustee's haha. I definitely got a little confused trying to keep track of all of the names and backgrounds of the many characters throughout the book. You may want to keep a notepad handy :)
Still, I give this book two thumbs up (and five stars)!
I didn't listen to the other negative reviews about what a blatant and overstuffed puff piece this book was. I wish i had. this book should have been reduced to an article. the author practically repeats the same points hundreds if not thousands of times. not worth your time.
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