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Humble Inquiry: The Gentle Art of Asking Instead of Telling | [Edgar H. Schein]

Humble Inquiry: The Gentle Art of Asking Instead of Telling

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."
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Publisher's Summary

The key to effective communication. Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

©2013 Edgar H Schein (P)2014 Gildan Media LLC

What the Critics Say

“I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful.”—Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation

What Members Say

Average Customer Rating

4.2 (44 )
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  •  
    Paul H. Trively Virginia Beach, VA United States 02-24-15
    Paul H. Trively Virginia Beach, VA United States 02-24-15 Member Since 2015

    Trives

    HELPFUL VOTES
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    "Good material but a little slow"

    There is a lot of reposition in this book! I found myself drifting off occasionally.

    1 of 1 people found this review helpful
  •  
    Soul Desires 07-08-15
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    "Wholehearted Leadership"

    Humble Inquiry places priority on building trust and relationships. He saves the self-inquiry process for the end of the book. If more people/leaders could slow down and ask humble inquiry questions, they would have a much different impact on the people around them. This is simply good neuroscience.

    0 of 0 people found this review helpful
  •  
    Lauren Patrick Brooklyn, NY United States 05-08-15
    Lauren Patrick Brooklyn, NY United States 05-08-15 Member Since 2015
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    "Great book for leaders"

    This book provides insightful and actionable tools for leaders and others on how to inquire humbly in the workplace, at home and in other aspects of life

    0 of 0 people found this review helpful
  •  
    BartmessMama 03-06-15 Member Since 2015
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    "Extremely vague"

    As I went through this book I kept wondering when I would really be told how to put into practice humble inquiry! What a waste, it's nothing I didn't already know about communicating with people...smh

    0 of 0 people found this review helpful
  •  
    Carla RHYANT 02-26-15
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    "Must read"

    Easy read, well written, great content. I would recommend it to anyone-at all levels of the workforce and within your personal relationships.

    0 of 0 people found this review helpful
  •  
    Joseph 02-06-15
    Joseph 02-06-15 Member Since 2013
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    REVIEWS
    2
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    "Some good points but just ok"

    There were some good points, but the book was just ok. Thank goodness audible allows for me to speed up the narration. The narrator was so slow that I was forced to put audible on 2 times normal speed in order to not fall asleep listening to the narrator.

    0 of 0 people found this review helpful
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  • Angela Jones
    7/21/15
    Overall
    Performance
    Story
    "Schein's quality of thinking shines through!"
    Would you consider the audio edition of Humble Inquiry to be better than the print version?

    I always choose the audio edition because of the flexibility in listening to it anywhere


    What was one of the most memorable moments of Humble Inquiry?

    It is a recipe for our times, when the art of humility may be getting lost


    Did you have an emotional reaction to this book? Did it make you laugh or cry?

    It made me hopeful that there is a silent majority out there who aren't the ones grabbing the headlines and still have values such as humility that are important to them


    1 of 1 people found this review helpful

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