The key to effective communication. Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
©2013 Edgar H Schein (P)2014 Gildan Media LLC
“I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful.”—Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation
This book provides insightful and actionable tools for leaders and others on how to inquire humbly in the workplace, at home and in other aspects of life
As I went through this book I kept wondering when I would really be told how to put into practice humble inquiry! What a waste, it's nothing I didn't already know about communicating with people...smh
There is a lot of reposition in this book! I found myself drifting off occasionally.
There were some good points, but the book was just ok. Thank goodness audible allows for me to speed up the narration. The narrator was so slow that I was forced to put audible on 2 times normal speed in order to not fall asleep listening to the narrator.
Reader seems to exacerbate this boring book. Content is very important but the writing makes it uninteresting and unengaging. Too much of it seems to be a sales pitch for the author's other works.
Doing more of value presumes you first know what is of value. Avoid the trap of your own limited perspective, learn to ask questions that enable agile success
Humble Inquiry places priority on building trust and relationships. He saves the self-inquiry process for the end of the book. If more people/leaders could slow down and ask humble inquiry questions, they would have a much different impact on the people around them. This is simply good neuroscience.
"Yes okay it's good"
But I feel I've asked far too many badly worded questions this week. Theory is good but in practice I sound like I'm on neighbours, lilting every sentence up at the end to form a flaming question, meh I'm too easily influenced
"Schein's quality of thinking shines through!"
I always choose the audio edition because of the flexibility in listening to it anywhere
It is a recipe for our times, when the art of humility may be getting lost
It made me hopeful that there is a silent majority out there who aren't the ones grabbing the headlines and still have values such as humility that are important to them
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