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Getting Past No: Negotiating with Difficult People | [William Ury]

Getting Past No: Negotiating with Difficult People

Whether you're dealing with an unruly teenager or an office bully, Dr. Ury's method will help you gain control in even the most difficult situations. More than getting mad or getting even, Getting Past No will get you results!
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Publisher's Summary

Everyone knows that it is the give-and-take of negotiation that enables decisions to be made, problems to be solved, needs to be satisfied - in our professional as well as our personal lives. But where does that leave you when you confront someone who has no intention of negotiating fairly or in good faith? How can you find common ground when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, can you get to "yes" when someone else says "no"?

In Getting Past No, Dr. Ury offers his unique five-step system to dismantle stone walls, disarm tough bargainers, deflect attacks, and dodge dirty tricks. Dr. Ury's method of breakthrough negotiation depends not on scoring a win over your opponent - but on winning him over. Getting Past No offers specific techniques and proven strategies designed to identify the problem, develop practical proposals, and invent creative options that satisfy both sides' needs.

Whether you're dealing with an unruly teenager or an office bully, Dr. Ury's method will help you gain control in even the most difficult situations. More than getting mad or getting even, Getting Past No will get you results!

©1991 William Ury; (P)1991 Bantam Audio Publishing, Bantam Doubleday Dell Audio Publishing, A Division of Random House, Inc.

What Members Say

Average Customer Rating

4.0 (312 )
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Performance
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  •  
    Joshua Los Angeles, CA, USA 09-04-03
    Joshua Los Angeles, CA, USA 09-04-03 Member Since 2010
    HELPFUL VOTES
    19
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    91
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    "Good as quick read, otherwise Getting to Yes"

    Getting Past No contains many of the techniques and ideas that are fully developed in the original "Getting to Yes." If you are looking for a quick read, this is good - otherwise, I would go for the "full" version.

    11 of 11 people found this review helpful
  •  
    V. Wrona 11-26-03
    V. Wrona 11-26-03 Member Since 2014
    HELPFUL VOTES
    15
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    "Lots of good ideas"

    I needed a quick 'tutorial' before answering a difficult person that I am currently negotiating with. This was great. In 2 short hours, I had a pocketful of ideas which I used (and they worked!). It was very helpful to me. If the only available versions had been the longer ones (6 hours) , I probably would not have listened to anything, and not gained this valuable information.

    12 of 14 people found this review helpful
  •  
    Tom Harrison Twp., MI, USA 02-03-04
    Tom Harrison Twp., MI, USA 02-03-04
    HELPFUL VOTES
    25
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    7
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    "The Bomb!"

    This Book is very good! I also bought "Getting to Yes" and this blew it away. A must listen.

    6 of 7 people found this review helpful
  •  
    Omar 12-21-12
    Omar 12-21-12 Member Since 2015

    “Logic will get you from A to B. Imagination will take you everywhere.” - Albert Einstein

    HELPFUL VOTES
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    "Ok book"

    The book is Ok for a 2 hours listen, but I have read/listened to much better books. It starts very slow also yet gradually catches up.

    2 of 2 people found this review helpful
  •  
    OTFAL 05-29-15
    OTFAL 05-29-15 Listener Since 2004
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    "Magical"

    This is easily absorbed and easier to put it into practice plus it gets you results to all. I love it.

    0 of 0 people found this review helpful
  •  
    Felix Miranda 02-20-15
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    3
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    "Very interesting."

    I learned a lot. It changed the dynamic of my way of thinking and I feel better equipped to face negotiations en general.

    0 of 0 people found this review helpful
  •  
    Josue 01-14-15
    Josue 01-14-15 Member Since 2014

    Josue

    ratings
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    6
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    "Great negotiation approach"

    I had listen twice already. A lot to learn from.
    I recommend it; it is helpful. Listen it at it full.

    0 of 0 people found this review helpful
  •  
    romantic 01-14-15
    romantic 01-14-15
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    12
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    "Easy, helpful, useful"

    Short introduction to argumentation. Very useful and easy to implement into your daily life. I recommend this book to everybody

    0 of 0 people found this review helpful
  •  
    Amazon Customer Utah, USA 01-03-15
    Amazon Customer Utah, USA 01-03-15 Member Since 2014
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    10
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    "Short, simple, invaluable"

    This book has excellent information explained simply. It is a must have. The readers take a different approach reading the book. It is frequently interrupted with instrumental rings and chimes to identify points and sections. I found them annoying. They also used other voices for examples and stories which was new to me, but I ended up liking it.

    0 of 0 people found this review helpful
  •  
    George United States 11-11-14
    George United States 11-11-14 Member Since 2014
    HELPFUL VOTES
    5
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    "I love William Ury."
    Would you consider the audio edition of Getting Past No to be better than the print version?

    Absolutely.


    What other book might you compare Getting Past No to and why?

    I would compare this to a stripped down version of The Power of a Positive No.


    Which scene was your favorite?

    I love the phrase "Don't get mad. Don't get even. Get what you want." Absolutely, hands-down, the most powerful message in this book.


    Did you have an extreme reaction to this book? Did it make you laugh or cry?

    No extreme reaction other than the constant amazement of the epiphanies I encounter through Mr. Ury's stories. True enlightenment.


    Any additional comments?

    William Ury is cool, calm and collected. His material, read through his mastery on the subject he's 'lecturing' on, is simply on point. His tone is perfection and his ability to speak with influence is amazing. I'm a big, big fan of this author.

    0 of 0 people found this review helpful

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