When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.
This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership - which means it is for all who wish to make a real difference in the world.
This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.
Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.
©2011 Peter Block (P)2012 Gildan Media Corp
"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions... Whether one's consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues." (Roger Harrison independent consultant and author of Consultant's Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison)
Whose nephew got the job to narrate this?? OMG. Terrible. SO tone deaf. I've heard vacuum cleaners with more warmth and expressiveness. Eric Synnestvedt, I'm talking to you. Dude, please don't narrate anything more, ok? It's not your "thing". Go back to working the mobile phone store or wherever you came from. Jesus. Your voice ends on the same pitch after every sentence. Terrible. Horrible. I'd tell you to take some lessons, but I'm afraid that would give you hope.
Mr. Publisher, I'm going to return this book. What an insult to this "flawless" guy. You have to question his judgement. Does he have gambling debts or something? Never again....
I can has read
Modular, candid, actionable
What I liked best is that it wasn't so much of a story. There were narrative examples, but Peter really delivered a way of thinking and acting as a consultant in a context that I found very applicable in my role and organization.
My favorite part of the book, not really a scene, is the explanation of why and how to express concern or frustration with a manager who is working against the consultation process.
No. This book is modular so there are clean breaks at the chapters. This is a book where you'll likely want to finish a chapter clean before stopping.
I think that this is an excellent book for those who have a secondary role as a consultant. This might include information technology, financial, human resources and other professionals. When you have a technical job and know the technical job, learning how to be a strong consultant can position you as a potential manager.
As a new person to consulting, I found this book very very helpful. The details in there and the examples of the methodology, I found very applicable. I think this book would help consultants everywhere.
He up speaks at the end of every sentence. I couldn't get past chapter 2 it's painful to listen to him. Don't get anything narrated by Erik Synnestvedt.
I've finished more than 300 books and this was by far the most difficult to listen to. The narrator read for more than 9 hours in a sing song tone. The material was good, this is one that might be better in a kindle.
The best part of the book is the detailed and numbered processes. It gives some great foundations for specific parts of the consulting puzzle. Ultimately though, it would be better to just grab these lists off their website than listen to this book. The content was very dry for an audio book- being able to flip through and grab the key pieces you need is much better.
The narrator was grating. Worst narration I think I've ever heard. Both the tone and cadence was maddening.
I am a homeschooling mother who interacts with people from all walks of life. This book is an amazing resource for learning new ways of interaction in order to create opportunities for success in personal, business, and educational spheres.
The voice recording this book hurt my ears. Every sentence ends with a deadly feeling is if the narrator loses air. Every. Sentence.
The book however is quite good and highly recommended.
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