When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.
This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership - which means it is for all who wish to make a real difference in the world.
This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.
Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.
©2011 Peter Block (P)2012 Gildan Media Corp
"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions... Whether one's consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues." (Roger Harrison independent consultant and author of Consultant's Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison)
In a rare departure from the standard formula for books like this, Flawless Consulting is packed full of insight with far-reaching implications for business and life.
The narrator has some strange ideosychrasies in his reading cadence; you'll get used to them though.
I can has read
Modular, candid, actionable
What I liked best is that it wasn't so much of a story. There were narrative examples, but Peter really delivered a way of thinking and acting as a consultant in a context that I found very applicable in my role and organization.
My favorite part of the book, not really a scene, is the explanation of why and how to express concern or frustration with a manager who is working against the consultation process.
No. This book is modular so there are clean breaks at the chapters. This is a book where you'll likely want to finish a chapter clean before stopping.
I think that this is an excellent book for those who have a secondary role as a consultant. This might include information technology, financial, human resources and other professionals. When you have a technical job and know the technical job, learning how to be a strong consultant can position you as a potential manager.
Listen to an excerpt first before buying the audio book.
The content is great. Sadly for me, I found the voice of the narrator annoying and distracting. Despite trying not to I was constantly missing content due to my distracted irritation over the narrators voice. Of course the result of that was that I had to re-listen to that content!
The book became more a test of determination and a lesson in tolerance than anything else. How did that go? I'll be getting the physical book as I'm afraid that my intolerance won out - but at least I have a new topic for self improvement to work on.
This is written like a textbook making it quite difficult to listen to. I believe the content is very valuable though. The worse part is the narrator reading style. He sounds like an SNL character from a skit about stereotypical rich people. I know that sounds weird but listen to the sample and you'll see what I mean. He hangs on the last syllable in each word.
As a new person to consulting, I found this book very very helpful. The details in there and the examples of the methodology, I found very applicable. I think this book would help consultants everywhere.
He up speaks at the end of every sentence. I couldn't get past chapter 2 it's painful to listen to him. Don't get anything narrated by Erik Synnestvedt.
I've finished more than 300 books and this was by far the most difficult to listen to. The narrator read for more than 9 hours in a sing song tone. The material was good, this is one that might be better in a kindle.
The best part of the book is the detailed and numbered processes. It gives some great foundations for specific parts of the consulting puzzle. Ultimately though, it would be better to just grab these lists off their website than listen to this book. The content was very dry for an audio book- being able to flip through and grab the key pieces you need is much better.
The narrator was grating. Worst narration I think I've ever heard. Both the tone and cadence was maddening.
I am a homeschooling mother who interacts with people from all walks of life. This book is an amazing resource for learning new ways of interaction in order to create opportunities for success in personal, business, and educational spheres.
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