Anne in Happy Valley
I tried to read the previous review as if the reviewer was employing a little irony, but somehow I think s/he didn't get the joke. Of course Mike Daisey would be an employer's worst nightmare -- but even bad employees should be allowed to tell their stories, especially when they are so hilarious. I thought this book was wonderful on two fronts: a) it's a cautionary tale for today's corporate employers who create soul-less, morale-defeating, cubicle-ridden workplaces (and I was one so I know from whence I speak); b) it's an insightful, way funny story.
This is great read on the history of Google, it's founders (Larry Page and Sergey Brin), and search technology. In the early days of the internet if you had typed in "newspaper," you would not have gotten "New York Times" or "LA Times" because they didn't have "newspaper" in its title. You had to know exactly what key words would generate the results you wanted. It's amazing to think how far search engines have come -- as you type, they predict what you want and populate key words for you. It is due to Google's extreme focus on technology and goals (speed, measurement, refinement, and openness). And there are many more amazing Google technologies that work seamlessly into our lives, which I have forgotten about -- Google Earth, Google Maps, Google Translate....
There is a lot of reference to "Googley" people and culture and the company's motto of "don't be evil." I think some readers will find it as a bias towards Google. I think it simply describes a workforce obsessively dedicated to doing what they love. For example, many might argue that Google's entry into China was a major stumble and the book doesn't place much accountability on the executives of Google. I think it was daring that Google did that. Selling technology in China is a high-risk proposition. Corruption and copyright infringements turn many companies away from China. Google had to know failure was very likely. Google took a chance to do something for the people of China. Although they censored results as required by the Chinese government, the users were informed on the page whenever results were censored. It was a small step... but an important step to reflect the value of openness -- the Chinese people were told when they weren't getting everything they wanted to see because the government was censoring it.