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Excellence Wins

De: Horst Schulze, Dean Merrill - contributor
Narrado por: Michael Wagner
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Resumen del Editor

"Horst Schulze created a culture of service that should be a role model for all of us. By committing to the highest standards of professionalism - and creating the right systems to achieve them - he inspired thousands of people to embrace and embody the core ideal of sheer unadulterated excellence. Schulze now shares his story, and his methods, so that the rest of us can be uplifted and taught by the master himself." (Jim Collins, author of Good to Great, co-author of Built to Last)

"Horst Schulze's influence on my family and our business is undeniable. His approach to customer service revolutionized the hotel industry and set a high bar for all of us. His new book, Excellence Wins, weaves Horst's personal story with the practical wisdom he's gleaned from an incredible career of servant leadership. It's a must read for leaders and anyone passionate about serving people." (Dan Cathy, chairman and CEO, Chick-fil-A)

CEOs. Leaders without titles. Startups. Corporations. For-profits. Nonprofits.

It doesn't matter who you are or what you do - you want to become the best. You want to win, every time.

Horst Schulze knows how to win. In Excellence Wins, Schulze, in his absolute no-nonsense approach, shares the visionary and disruptive principles that have produced immense global successes over the course of his still-prolific 50-year career.

As the co-founder and former president of Ritz-Carlton Hotel Co., Schulze fearlessly led the company to unprecedented multi-billion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand globally elite.

Schulze's principles are both versatile and utterly practical to leaders of every age, career stage, and industry. You don't need a powerful title or a line of direct reports - you have everything you need to use them right now.

If you're searching for the blueprint to beating the competition and out-performing everyone around you, look no further than Excellence Wins. Schulze pulls no punches as a masterful guide to becoming the very best in a world of routine compromise.

Unleash the disruptive power of your true potential, own your career trajectory, and experience the game-changing proof firsthand: Excellence Wins.

©2018 Horst Schulze and Dean Merrill (P)2018 Zondervan
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Lo que los oyentes dicen sobre Excellence Wins

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Peter

One of the best books you will ever read on Customer Experience. Well done Horst!

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Bishop Smyre

A great book in understanding serving the needs of people. Greatness is achieved by serving others.

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Excellent for sure

Tremendous read for all size businesses, especially those in service-related industries. Offers very practical ways to build a world-class organization truly focused on the customer.

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I love this book!!!

I love this book and I want to hear more books from this author!!!
I am in need to obtain the spirit of excellence and the work ethic of excellence.
This book really help out a lot with learning how to build excellence into your life.

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Exceptional Book!

I was inspired from beginning to end by this author. His business and faith journey are remarkable, and the book was extremely well read by the Narrator.

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Great book

Well done! I found this to be one of the most beneficial and motivating books I have ever read.

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Just God Given

this book brought the sparkle back into customer service and Excellence for me. Thank you

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A great business ethics book

I Love the way he demonstrates how successful business is led with excellence and integrity.

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Life Changing

Thank you for putting this in such a way that I could understand it. I’m so moved at the deepest level.

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One of the best I’ve read

There aren’t many business books that can bring tears to my eyes. Horst combines both excellent business principals with his personal success and failure stories that makes this a rich, relatable and meaningful read/listen.

Highly recommend it for anyone either wanting to learn about business or just looking to learn from the best

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