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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrado por: Jonathan Yen
- Duración: 1 h y 33 m
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:
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Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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Everyone who presents or is in a sales position should read this book!!
- De Ben Daughdrill en 12-04-17
De: Jay Sullivan
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- De: Marie G. McIntyre PhD
- Narrado por: Margaret Strom
- Duración: 9 h y 10 m
- Versión completa
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Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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Amateur.
- De Christie en 08-11-18
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Power Listening
- Mastering the Most Critical Business Skill of All
- De: Bernard T Ferrari
- Narrado por: Sean Pratt
- Duración: 5 h y 36 m
- Versión completa
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Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.
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Better listening made easy
- De Alejandro A. en 09-07-12
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The Myth of the Nice Girl
- Achieving a Career You Love Without Becoming a Person You Hate
- De: Fran Hauser, Jodi Lipper
- Narrado por: Fran Hauser
- Duración: 5 h y 51 m
- Versión completa
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In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
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meeeh
- De Cindy blunt en 12-04-18
De: Fran Hauser, y otros
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Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- De: Chip R. Bell, Marshall Goldsmith
- Narrado por: Mark Peckham
- Duración: 6 h y 34 m
- Versión completa
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Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
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Great tips and tools on mentoring
- De Hello en 01-14-23
De: Chip R. Bell, y otros
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The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- De: Richard P. Finnegan
- Narrado por: Tim Andres Pabon
- Duración: 3 h y 3 m
- Versión completa
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This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
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Great advice.
- De Kevin L. Jeter en 11-02-18
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Difficult Conversations
- How to Discuss What Matters Most
- De: Douglas Stone, Bruce Patton, Sheila Heen
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 5 h y 40 m
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- De Carl en 12-18-02
De: Douglas Stone, y otros
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Difficult Conversations
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We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
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Too political for me
- De Anonymous User en 05-02-24
De: Douglas Stone, y otros
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Giving Effective Feedback
- HBR 20-Minute Manager Series
- De: Harvard Business Review
- Narrado por: James Edward Thomas
- Duración: 57 m
- Versión completa
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Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
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Examples of feedback styles.
- De picky79 en 01-24-24
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HBR Guide to Delivering Effective Feedback
- HBR Guide Series
- De: Harvard Business Review
- Narrado por: Jonathan Yen, Liisa Ivary
- Duración: 4 h y 37 m
- Versión completa
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General
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Narración:
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Historia
To help your employees meet their goals and fulfill their potential, you need to provide them with feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change? Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development.
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How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- De: Henry Cloud, John Townsend
- Narrado por: Tom Parks
- Duración: 8 h y 51 m
- Versión completa
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General
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Narración:
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Historia
Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.
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Great book with substantial information and examples
- De Adrian B. en 12-31-21
De: Henry Cloud, y otros
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- De: Sheila Heen, Douglas Stone
- Narrado por: Sheila Heen, Douglas Stone
- Duración: 9 h y 48 m
- Versión completa
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General
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Narración:
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Historia
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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Poor narration ruins yet another good read
- De WordNerd en 08-25-14
De: Sheila Heen, y otros
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Difficult Conversations
- How to Discuss What Matters Most
- De: Douglas Stone, Bruce Patton, Sheila Heen
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 5 h y 40 m
- Versión resumida
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General
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Narración:
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Historia
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- De Carl en 12-18-02
De: Douglas Stone, y otros
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Difficult Conversations
- How to Discuss What Matters Most
- De: Douglas Stone, Bruce Patton, Sheila Heen, y otros
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 11 h y 54 m
- Versión completa
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General
-
Narración:
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Historia
We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
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Too political for me
- De Anonymous User en 05-02-24
De: Douglas Stone, y otros
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Giving Effective Feedback
- HBR 20-Minute Manager Series
- De: Harvard Business Review
- Narrado por: James Edward Thomas
- Duración: 57 m
- Versión completa
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General
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Narración:
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Historia
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
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Examples of feedback styles.
- De picky79 en 01-24-24
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HBR Guide to Delivering Effective Feedback
- HBR Guide Series
- De: Harvard Business Review
- Narrado por: Jonathan Yen, Liisa Ivary
- Duración: 4 h y 37 m
- Versión completa
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General
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Narración:
-
Historia
To help your employees meet their goals and fulfill their potential, you need to provide them with feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change? Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development.
-
How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- De: Henry Cloud, John Townsend
- Narrado por: Tom Parks
- Duración: 8 h y 51 m
- Versión completa
-
General
-
Narración:
-
Historia
Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.
-
-
Great book with substantial information and examples
- De Adrian B. en 12-31-21
De: Henry Cloud, y otros
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- De: Sheila Heen, Douglas Stone
- Narrado por: Sheila Heen, Douglas Stone
- Duración: 9 h y 48 m
- Versión completa
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Historia
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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Poor narration ruins yet another good read
- De WordNerd en 08-25-14
De: Sheila Heen, y otros
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Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
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- Narrado por: Emily Gregory, Joseph Grenny
- Duración: 7 h y 45 m
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The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
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Great info; needs a cast, PDF and a website update
- De Kali en 04-25-22
De: Joseph Grenny, y otros
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Resilience
- HBR Emotional Intelligence Series
- De: Harvard Business Review
- Narrado por: Daniel Henning, Rachel Perry
- Duración: 2 h y 4 m
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How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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HBR's 10 Must Reads on Managing Yourself (With Bonus Article "How Will You Measure Your Life?" by Clayton M. Christensen)
- HBR's 10 Must Reads Series
- De: Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, y otros
- Narrado por: Chris Kayser
- Duración: 7 h y 26 m
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Narración:
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HBR's 10 Must Reads on Managing Yourself will inspire you to: stay engaged throughout your fifty-plus-year work life; tap into your deepest values; solicit candid feedback; replenish physical and mental energy; balance work, home, community, and self; spread positive energy throughout your organization; rebound from tough times; decrease distractibility and frenzy; and delegate and develop employees' initiative.
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Excelente libro
- De Paola en 01-15-24
De: Harvard Business Review, y otros
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
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Narración:
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Historia
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
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The Advantage
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- Narrado por: Patrick Lencioni
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General
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Narración:
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Historia
There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are.
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Good book for leaders of an organization
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Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- De: Kim Scott
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- Duración: 11 h y 55 m
- Versión completa
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General
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Narración:
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Historia
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
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Odd Beginning in Revised Ed but Stick with it
- De nonscelus en 12-05-19
De: Kim Scott
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- Anonymous User
- 11-29-23
Concise, focused & useful reminder
It resonated with many previous conversations I’ve had. A good review to keep one’s ‘saw’ sharp.
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- HonestBuyer
- 03-13-24
I love it, will hear again! gives you structure!
This is a very good audiobook , it is concise and to the point.
It gives you the structure or formula of what you need to do in conflicts.
You should switch from YOU YOU YOU talk and accusations, and use many I I I (am the victim and I need your help).
This causes the other person to be helpful and try to solve the problem instead of arguing.
I + Negative = helper, friend. rescue
I + Positive = Jealous, Admiring, defensive
You + Negative = defensive, enemy
You + positive = Validation, Friend.
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