-
101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrado por: Adam Lofbomm
- Duración: 12 h y 45 m
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Resumen del Editor
This second edition of the best-selling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.
Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
This practical, solution-oriented audiobook walks listeners through some of the most common - as well as the most serious - employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this best-selling resource offers listeners 20 new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts.
This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations - and get the very best from their people.
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Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
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The Making of a Manager
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
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No Ego
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- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
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No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
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Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- De: Anthony Mersino PMP
- Narrado por: Ramon De Ocampo
- Duración: 8 h y 57 m
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Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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Fantastic Book!
- De Anonymous User en 04-09-21
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Sales Leadership
- The Essential Leadership Framework to Coach Sales Champions, Inspire Excellence, and Exceed Your Business Goals
- De: Keith Rosen MCC
- Narrado por: Keith Rosen MCC
- Duración: 11 h y 12 m
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What if you can successfully coach anyone in 15, five, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy. For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach." Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do other's work, create dependency, and nourish the seed of mediocrity.
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Link to collateral mentioned in the book was dead
- De Gina Godsey en 01-22-19
De: Keith Rosen MCC
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Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
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Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little audiobook puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips.
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Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
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Good technical HR resource
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out?
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Incredibly effective and specific guidance
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Fantastic read
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A non-HR person's opinion
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Scott knows firsthand what it’s like to go from out-of-touch boss to team-growing leader. In Management Mess to Leadership Success, you’ll find 30 leadership challenges, honed by FranklinCovey through years of research, instructional programs, and executive consultancy, and illustrated with real-life experiences shared by someone who’s lived these challenges.
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How to not be a jerk
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The Making of a Manager
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
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In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Good lessons, but lacking
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Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.
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Insightful Leadership Guide
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Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace.
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HBR Guide to Getting the Right Work Done
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Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.
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So helpful
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Lo que los oyentes dicen sobre 101 Tough Conversations to Have with Employees
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- @blackgirlinthesticks
- 05-27-21
great for new and experienced leaders
this is a great tool to build your leadership skills. bookmark the though conversation to come back to.
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- Laura Jean Ketchum
- 03-05-24
101 Explanations For Your Manager’s Behavior
A wonderful reference book for people who are new to working at large corporations. It explains what your manager is trying to convey and how they should convey it for nearly every common managerial-employee conflict.
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- Anonymous User
- 12-12-22
A New manager’s Guide
This book saved my sanity! It gave me clear and applicable real-life examples to guide a new manager. I highly recommend it. It is now my best reference guide🙏🏽Thank You, Paul Falcone😊
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- Slow Burn
- 01-15-23
Corporate Focused Lacking Small Office Scenerios
Great book but I found it to be more geared towards a corporate structure lacking family office scenarios. Though I do understand the legal liability, rarely have I found a small business to care about that, sadly. Still looking for more answers on holding your boss accountable as well. Leadership starts from the top not the other way around.
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- GinaM
- 01-09-22
Decent examples, but outdated male focused POV
Struggling to finish based on frequent examples of female employees with poor conduct needing discipline, being dramatic and/or dressing inappropriately or being distracting at work based on hair styles. The boss is almost always a male in the examples questioning the unprofessional female subordinate distracting and offending men with hair, clothing and or drama.
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esto le resultó útil a 3 personas
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- Cindy
- 01-01-22
clear and direct interactions with employees
Handy guide to help managers treat their people with dignity and respect, focusing on what and how to say.
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esto le resultó útil a 1 persona
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- Eric Nakashima
- 08-17-22
Great book to have on reference
Not everything will be applicable to you and your experiences but this list is very handy. Each conversation comes with possible outcomes and ways to deal with any differentiation that'll happen. It really made me reconsider how I approach a situation and really made me see the big picture. As a leader, one mistake or a bit of laziness can cause major issues down the line. The constant reminders of doing things properly and going through the correct channels to protect both you and the employee in question really helped.
10/10 for any leader who has to deal with conflict resolution and wants to mentally prepare for any situation that might come up..
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- Steffen
- 07-19-24
Boring and mundane..
Super repetitive for 100 cases which are roughly dealt with the same - yawn..
I finished about half before giving up.
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- Anonymous User
- 02-09-23
Not helpful to me
had lots of examples of long-winded conversations. would not recommend this book seems drawing out and could be a lot shorter
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- Anonymous User
- 06-08-24
A bad guide
So many of the solutions he offers are outdated, poorly constructed and unrealistic. This strikes me as written by a manager who has never been an employee on a non-leadership role. Completely misses the negative impact on culture and transparency of some of his comments.
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