Robert Spector
You're getting a free audiobook.
You're getting a free audiobook.
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- By: BreAnne O. Reeves, Robert Spector
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Unabridged
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service.
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Release date: 11-26-24
- Language: English
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The Mom & Pop Store
- How the Unsung Heroes of the American Economy Are Surviving and Thriving
- By: Robert Spector
- Narrated by: Mark Morgann
- Length: 9 hrs and 57 mins
- Unabridged
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Overall
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Performance
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Story
A celebration of the history of small, independent retail and the story of how mom & pop stores across the country still thrive on attentive customer service and renewed community support for local businesses....
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The Mom & Pop Store
- How the Unsung Heroes of the American Economy Are Surviving and Thriving
- Narrated by: Mark Morgann
- Length: 9 hrs and 57 mins
- Release date: 12-24-09
- Language: English
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Please try againRegular price: $24.95 or 1 credit
Sale price: $24.95 or 1 credit
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