Workplace Training

One of the best ways to retain great talent in your business is to deliver a strong training and development program—and this book gives you the tools to do just that. Featuring the latest strides in talent development, such as social learning, hybrid training, creating videos, and more, it arms you with everything you need to upskill employees to be more effective, productive, satisfied, and loyal. 

Learn how to use Microsoft 365 Copilot in the real work you do every day. Microsoft 365 Copilot is changing the way people work, but many employees are still asking the same practical question: How do I actually use Copilot to save time and get better results? The Copilot Workday answers that question simply. This book is a practical, easy-to-follow guide for everyday Microsoft 365 users who want to understand how Copilot can help with meetings, email, documents, spreadsheets, presentations, reports, updates, and daily communication. You do not need to be technical. You do not need to be an...

Respect in the Workplace is everyone’s business, and YOU HAVE TO GIVE IT TO GET IT. Want to learn how? This powerful book is your blueprint of actionable strategies and techniques, including practical and simple methods that can work in any organization. With Respect in the Workplace, you will learn simple, tried-and- tested tips to: Make workplace respect an ongoing commitment; Recognize the behaviors that can cause disrespect; Foster a respectful customer experience that keeps them coming back. Learn the importance of workplace respect and find out what it MEANS to you, your co-workers,...

Listen UP Leader has been called one of the most effective and powerful books any leader can read. With invaluable and timeless content, it is a "must have" for every leader's resource library! It's a fact! Leadership is the single most important organizational factor separating the winners and the "also rans." It's the key to your business success. And who better to identify what makes a good leader than the people being led. That's what this handbook is all about! Unique in both content and format, Listen UP, Leader provides powerful insights into what employees want and need from their ...

He was hired to design the perfect user interface. He became the interface. Samen Heath is drowning. A freelance web architect crippled by decision fatigue and mounting debt, he spends his days paralyzed by the noise of modern life. When the enigmatic behavioral specialist Xanor North offers him a five-figure contract to rebrand his exclusive clinic, Samen thinks he’s found a lifeline. But the North Clinic doesn't want a website that looks compliant. It wants a designer who understands submission. It starts with a "bio-feedback suit"—a layer of second-skin latex to monitor his stress. ...

THE MOST EXPENSIVE NO YOU'LL EVER HEAR IS YOUR OWN. You've already said it a thousand times. The raise you decided wasn't worth asking for. The pitch sitting in your Drafts folder. The conversation you rehearsed at 2 a.m. and never had. None of those felt like decisions. They felt like caution. They were decisions. And the bill has been compounding ever since. The Invisible Tax is not a confidence manual. It won't tell you to believe in yourself harder or reframe rejection as a gift. What it will do is show you exactly what avoidance costs — in measurable dollars, real relationships, and ...

Most engineers receive adequate technical training as part of their core engineering curriculum but get virtually no help when it comes to their people skills. As a result, many engineers are grossly under prepared to face the interpersonal challenges they inevitably encounter while working alongside other engineers and engineering managers. People Skills for Engineers was created specifically to fill this training gap. WARNING: Failings with people can be the undoing of even the most talented technical team. Drawing on more than sixteen years of experience working alongside other engineers...

Most training works in theory. But fails when it matters. People complete the course. They understand the content. They even say it was useful. And then nothing changes. The same mistakes happen. The same issues return. The same question gets asked: “Didn’t we already train this?” This book solves that problem. Not by improving content. By changing how training is designed. Instead of focusing on what people need to know, this book shows you how to design for what people need to do—especially when: the situation is unclear time is limited pressure is high and there is no time to ...

If you are bringing in your first intern, or growing your program to 1,000 interns, Intern Management is required reading to maximize the experience for both you and your interns. —Gregory V. Jaros, Co-Founder of InternConnect, Co-Founder of Diamond Management & Technology Consultants Are you interested in taking your internship program to a new level? If so, this book is for you. Intern Management shares a set of guiding principles that ensure you host an exceptional internship - every time. Intern Management outlines nine principles for designing an exceptional internship with dignity. ...

Mandatory training is everywhere. Annual compliance modules. Policy refreshers. Certification requirements. Everyone completes them. Nothing changes. People still make the wrong decisions. Critical steps are missed. Risk doesn’t go away. Because the goal was never performance. The goal was to check the box. Just Enough Training challenges that model. It introduces a simple but uncomfortable truth: Training is not successful when it is completed. It is successful when people can perform— correctly, consistently, and under real conditions. This book shows you how to redesign mandatory ...

Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace is an ideal resource for managers, human resource professionals, executive coaches, and anyone who works for or with an abrasive leader. Researcher and executive coach Dr. Laura Crawshaw― known as the Boss Whisperer® for her work in this field―shares her discoveries on how to tame the deep fears that drive abrasive managers to attack their coworkers. In her straight-shooting style, Crawshaw offers invaluable insights gained from her encounters with abrasive bosses in corporate jungles who aggressively defend...

Are you ready to build a workplace where everyone feels valued, respected, and empowered to contribute their unique talents? This comprehensive guide provides practical strategies and actionable steps for creating a truly neuroinclusive workplace, going beyond awareness to foster genuine inclusion. Inside, you'll discover: The legal and ethical framework of neurodiversity in the UK: Navigate the complexities of the Equality Act 2010 and understand your obligations as an employer. Learn how to avoid discrimination claims and foster a culture of equity and respect. How to adapt your ...

Why should diversity and inclusion matter to you and your organization? The answer lies in that one thing we all strive for: SUCCESS. When team members of all backgrounds are included, valued, and respected for their uniqueness and what they have to contribute, they truly are more creative, more committed, more collaborative, and more motivated to participate to the fullness of their potential. They move from a collection of untapped individuals to a productive “US” focused on common goals and collective achievement. Helping you reach that level of success is what this book is all about...

This book was created in response to the support and request of over 58,000 DEI Practitioners who wanted a more defined and standardized way to implementing a best-in-class neurodiversity program. For DEI Practitioners working to create more inclusive workplaces, understanding neurodiversity is essential. By recognizing and valuing the strengths and perspectives of neurodivergent individuals, organizations can tap into a rich pool of talent and creativity. This book was created to provide DEI Practitioners with the key components needed to develop and execute a best-in-class Neurodiversity ...

A radical new approach to education for learners of any age How much information is forgotten almost immediately after it is taught? How many students graduate from high school unprepared for careers where lifelong learning is essential to succeed? These problems stem from an educational system...

Industrial-Organizational Psychology" is a comprehensive guide that looks into the dynamic field of industrial-organizational (I-O) psychology. This book provides a thorough introduction to the principles, theories, and applications of I-O psychology, offering readers a deeper understanding of the factors that shape behavior and performance in the workplace. From employee selection and training to leadership development and organizational culture, readers will explore key topics such as job analysis, motivation, teamwork, work-life balance, and organizational development. Through real-world...

If you had one year to make a business profitable, could you do it? When a mid-level tech worker is unexpectedly offered the chance to run his company’s new branch, it feels like the opportunity of a lifetime. The deal is simple: if he can make it profitable within a year, he’ll secure a big promotion, long-term job security, and the respect he’s always craved. If he fails, the branch will be shut down and he’ll be fired—along with all his new employees. Beyond the professional risks, success could finally prove to his ex-girlfriend that he’s ambitious enough to be the partner ...

In today's world, where workplace hazards and risks continue to evolve, the importance of effective health and safety management cannot be overstated. This comprehensive guide aims to provide a comprehensive overview of health and safety principles, practices, and regulations, empowering individuals and organizations to create safe and healthy workplaces. From the fundamental concepts of health and safety to specific topics like workplace safety, fire safety, occupational hygiene, ergonomics, stress management, and health surveillance, this book delves into the intricacies of maintaining a ...

Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health, criminal justice, law enforcement, and military combat overseas. The reader learns just how important establishing a grasp on the fundamental laws of de-escalation are prior to gaining real competency with often taught de-escalation techniques. Now with his second book, and over 15 years teaching all over the globe, leading one of the most highly regarded Crisis Prevention and Intervention training companies in the industry, anyone...

He let her close. He still didn’t let her have him. María Rivera is back in Adrian Kessler’s loft and back under the ruthless discipline of his training. He feeds her. Pushes her. Takes care of everything she needs. He just doesn’t trust her. Not with his heart. Not with his softness. And definitely not with the version of him she used to have. So while María gets stronger, sharper, and more tangled up in the daily torture of being near him again, Thornhill starts coming apart in public. The rooftop opening turns beautiful and brutal. And the more María watches Adrian give warmth, ...