Workplace Training

If you are bringing in your first intern, or growing your program to 1,000 interns, Intern Management is required reading to maximize the experience for both you and your interns. —Gregory V. Jaros, Co-Founder of InternConnect, Co-Founder of Diamond Management & Technology Consultants Are you interested in taking your internship program to a new level? If so, this book is for you. Intern Management shares a set of guiding principles that ensure you host an exceptional internship - every time. Intern Management outlines nine principles for designing an exceptional internship with dignity. ...

Most engineers receive adequate technical training as part of their core engineering curriculum but get virtually no help when it comes to their people skills. As a result, many engineers are grossly under prepared to face the interpersonal challenges they inevitably encounter while working alongside other engineers and engineering managers. People Skills for Engineers was created specifically to fill this training gap. WARNING: Failings with people can be the undoing of even the most talented technical team. Drawing on more than sixteen years of experience working alongside other engineers...

One of the best ways to retain great talent in your business is to deliver a strong training and development program—and this book gives you the tools to do just that. Featuring the latest strides in talent development, such as social learning, hybrid training, creating videos, and more, it arms you with everything you need to upskill employees to be more effective, productive, satisfied, and loyal. 

Everyone is talking about learning in the flow of work. Few people know how to actually do it. Learning and Development teams are under pressure to build capability faster, reduce time away from work, and improve performance in increasingly complex environments. As a result, many organizations are exploring ways to embed support directly into the moments where work happens. The challenge? Most resources explain the concept but stop short of providing a practical implementation process. This guide closes that gap. Learning in the Flow of Work provides a straightforward, step-by-step approach...

Mandatory training is everywhere. Annual compliance modules. Policy refreshers. Certification requirements. Everyone completes them. Nothing changes. People still make the wrong decisions. Critical steps are missed. Risk doesn’t go away. Because the goal was never performance. The goal was to check the box. Just Enough Training challenges that model. It introduces a simple but uncomfortable truth: Training is not successful when it is completed. It is successful when people can perform— correctly, consistently, and under real conditions. This book shows you how to redesign mandatory ...

Most training works in theory. But fails when it matters. People complete the course. They understand the content. They even say it was useful. And then nothing changes. The same mistakes happen. The same issues return. The same question gets asked: “Didn’t we already train this?” This book solves that problem. Not by improving content. By changing how training is designed. Instead of focusing on what people need to know, this book shows you how to design for what people need to do—especially when: the situation is unclear time is limited pressure is high and there is no time to ...

Listen UP Leader has been called one of the most effective and powerful books any leader can read. With invaluable and timeless content, it is a "must have" for every leader's resource library! It's a fact! Leadership is the single most important organizational factor separating the winners and the "also rans." It's the key to your business success. And who better to identify what makes a good leader than the people being led. That's what this handbook is all about! Unique in both content and format, Listen UP, Leader provides powerful insights into what employees want and need from their ...

Respect in the Workplace is everyone’s business, and YOU HAVE TO GIVE IT TO GET IT. Want to learn how? This powerful book is your blueprint of actionable strategies and techniques, including practical and simple methods that can work in any organization. With Respect in the Workplace, you will learn simple, tried-and- tested tips to: Make workplace respect an ongoing commitment; Recognize the behaviors that can cause disrespect; Foster a respectful customer experience that keeps them coming back. Learn the importance of workplace respect and find out what it MEANS to you, your co-workers,...

Industrial-Organizational Psychology" is a comprehensive guide that looks into the dynamic field of industrial-organizational (I-O) psychology. This book provides a thorough introduction to the principles, theories, and applications of I-O psychology, offering readers a deeper understanding of the factors that shape behavior and performance in the workplace. From employee selection and training to leadership development and organizational culture, readers will explore key topics such as job analysis, motivation, teamwork, work-life balance, and organizational development. Through real-world...

THE MOST EXPENSIVE NO YOU'LL EVER HEAR IS YOUR OWN. You've already said it a thousand times. The raise you decided wasn't worth asking for. The pitch sitting in your Drafts folder. The conversation you rehearsed at 2 a.m. and never had. None of those felt like decisions. They felt like caution. They were decisions. And the bill has been compounding ever since. The Invisible Tax is not a confidence manual. It won't tell you to believe in yourself harder or reframe rejection as a gift. What it will do is show you exactly what avoidance costs — in measurable dollars, real relationships, and ...

Most organizations think they onboard new hires. What they usually do is orient them. They hand over systems, folders, policies, and meeting invites—then quietly assume that context, judgment, and operational understanding will somehow transfer on their own. They do not. And when that gap goes unaddressed, capable people spend their first months decoding the organization instead of contributing to it. Orientation Is Not Onboarding is a practical guide to what actually helps new hires ramp: role clarity, access with interpretation, a map of people and dependencies, and proof-of-competence ...

Workplace safety is not just a requirement—it is a responsibility that protects lives, prevents injuries, and keeps operations running effectively. This guide delivers a clear, structured review of the essential principles behind modern safety programs, helping you understand how hazards are identified, risks are controlled, and compliance is achieved in real-world environments. This guide covers the full spectrum of workplace safety topics, including hazard identification, risk assessment, OSHA standards, fire protection, electrical safety, lockout and tagout procedures, confined spaces,...

A Fortress is Only as Strong as Its Front Desk We spend billions on state-of-the-art security systems: high-definition cameras, biometric turnstiles, encrypted badges, and cutting-edge visitor software. But malicious actors know a secret that corporate binders ignore: they don’t need to hack the firewall if they can just convince the person at the front door to let them in. In The Human Barrier: Social Engineering Defense for Security Guards, Desk Officers, and Frontline Protectors, Nathaniel Wood Clayton delivers a masterclass in physical security that strips away complex cyber-jargon ...

He was hired to design the perfect user interface. He became the interface. Samen Heath is drowning. A freelance web architect crippled by decision fatigue and mounting debt, he spends his days paralyzed by the noise of modern life. When the enigmatic behavioral specialist Xanor North offers him a five-figure contract to rebrand his exclusive clinic, Samen thinks he’s found a lifeline. But the North Clinic doesn't want a website that looks compliant. It wants a designer who understands submission. It starts with a "bio-feedback suit"—a layer of second-skin latex to monitor his stress. ...

Discover the powerful secrets to creating a safe and inclusive work environment with "Navigating Professional Boundaries - A Comprehensive Guide to Preventing Sexual Harassment in the Workplace." This groundbreaking book is a must-have for anyone looking to foster a culture of respect and professionalism in their organization. As you immerse yourself in the pages of this transformative guide, you'll uncover the proven strategies and practical advice to effectively prevent and address sexual harassment in the workplace. You'll be compelled to take action as you learn how to: Develop ...

Learn how to use Microsoft 365 Copilot in the real work you do every day. Microsoft 365 Copilot is changing the way people work, but many employees are still asking the same practical question: How do I actually use Copilot to save time and get better results? The Copilot Workday answers that question simply. This book is a practical, easy-to-follow guide for everyday Microsoft 365 users who want to understand how Copilot can help with meetings, email, documents, spreadsheets, presentations, reports, updates, and daily communication. You do not need to be technical. You do not need to be an...

Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health, criminal justice, law enforcement, and military combat overseas. The reader learns just how important establishing a grasp on the fundamental laws of de-escalation are prior to gaining real competency with often taught de-escalation techniques. Now with his second book, and over 15 years teaching all over the globe, leading one of the most highly regarded Crisis Prevention and Intervention training companies in the industry, anyone...

This book was created in response to the support and request of over 58,000 DEI Practitioners who wanted a more defined and standardized way to implementing a best-in-class neurodiversity program. For DEI Practitioners working to create more inclusive workplaces, understanding neurodiversity is essential. By recognizing and valuing the strengths and perspectives of neurodivergent individuals, organizations can tap into a rich pool of talent and creativity. This book was created to provide DEI Practitioners with the key components needed to develop and execute a best-in-class Neurodiversity ...

A radical new approach to education for learners of any age How much information is forgotten almost immediately after it is taught? How many students graduate from high school unprepared for careers where lifelong learning is essential to succeed? These problems stem from an educational system...

A man finds himself on the top step of a stepladder; a woman removes the guard to her machine; a worker is not wearing her safety glasses in the plant. Why do these folks do these things? One tendency is to blame workers for safety errors and label their personal failings as the cause. Labeling does not solve the problems. These tendencies build dysfunctional management practices that create fear associated with your safety programs. I want to teach you a better way to analyze behaviors to understand why your employees were put in a position to take the risk in the first place.