Showing results by author "Teri Yanovitch"
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Unleashing Excellence: The Complete Guide to Ultimate Customer Service, 2nd Edition
- By: Dennis Snow, Teri Yanovitch
- Narrated by: Kimberly Farr
- Length: 7 hrs and 38 mins
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance.
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Regular price: $19.95