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Rene A. Henry

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  • Customer Service: The Cornerstone of Success | Rene A. Henry

    Customer Service: The Cornerstone of Success

    • UNABRIDGED (3 hrs and 18 mins)
    • By Rene A. Henry
    • Narrated By Margie Lenhart

    Customer service may soon be a thing of the past except for a few companies and organizations that pride themselves on providing their customers with extraordinary service. The U.S. is becoming a rude society. Fewer people care about or expect good customer service. Too many companies are living on past reputations. A new generation of senior executives has no idea what customer service is all about.

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