Showing results by author "Rene A. Henry"

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    • Customer Service

    • The Cornerstone of Success
    • By: Rene A. Henry
    • Narrated by: Margie Lenhart
    • Length: 3 hrs and 18 mins
    • Unabridged
    • Overall
      4 out of 5 stars 2
    • Performance
      4 out of 5 stars 2
    • Story
      4 out of 5 stars 2

    Customer service may soon be a thing of the past except for a few companies and organizations that pride themselves on providing their customers with extraordinary service. The U.S. is becoming a rude society. Fewer people care about or expect good customer service. Too many companies are living on past reputations. A new generation of senior executives has no idea what customer service is all about.

    Regular price: $14.95