Showing results by author "Frank Eliason"

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    • At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

    • By: Frank Eliason
    • Narrated by: Nicholas Tichovsky
    • Length: 7 hrs and 7 mins
    • Unabridged
    • Overall
      3 out of 5 stars 10
    • Performance
      4 out of 5 stars 9
    • Story
      3 out of 5 stars 9

    Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all-time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage.

    • 2 out of 5 stars
    • Not for me

    • By David on 11-29-12

    Regular price: $19.95