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Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish. This edition has been revised throughout with new examples; updates on the latest supporting research in neuroscience, positive science, and positive psychology; and a discussion guide. It also features a new chapter on what the authors call tuning in: cultivating awareness of how our physical and mental state affect our perceptions, emotions, and thoughts as we engage in conversation.

CONVERSATION IS AT THE HEART OF ALL WELLBEING WORK AND THE NATURE OF THOSE CONVERSATIONS AFFECT CLIENT OUTCOMES. Based on Berrett-Koehler’s bestseller, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, this book focuses on the kinds of conversations clinicians, case workers, coaches, and other wellbeing professionals have with clients. Our approach is grounded in emerging research in positive psychology, neuropsychology, mindfulness, and post-traumatic growth. Drawing upon decades of experience in the field, we illustrate the power of ...