Why Peer Support Matters More Than Ever in Today’s Workforce

Welcome back to Groove with Portia.Today, I sit down with Maggie Inrig, the Vice President of Innovation and Operations at Peer On Call, a digital mental wellness platform built around the power of peer connection.

We open by sharing what we’re both grateful for—me, for the gift of life after a near-death experience, and Maggie, for her health. The episode takes a thoughtful turn as we talk about grief—not just personal loss, but the hidden griefs that build up over time in high-pressure workplaces.

I open up about the third anniversary of my mother’s passing and how grief continues to be my greatest teacher. Maggie shares how Peer On Call was developed to support people in the workplace, especially those in high-stress professions like first responders and journalists. We discuss the importance of having options when it comes to mental wellness—because one size doesn’t fit all.

From anonymous peer support to educational resources, Peer On Call allows people to connect with others who’ve walked a similar path. Whether it’s watching a short video or having a conversation with a trained peer, Maggie emphasizes the power of choice and the importance of removing barriers to help.

We reflect on how traditional therapy isn’t always the answer for everyone. Sometimes, you just need someone who gets it. Someone who’s been there.

Maggie also talks about how her team is using data to help organizations understand the trends in their workforce’s mental wellness. And for those struggling with grief or burnout, she reminds us that healing can happen through the smallest moments—like a walk outside or sharing a story.

We wrap the episode with a nod to our shared grief journeys, the power of storytelling, and the importance of creating spaces where people can show up as they are.

This episode is for anyone navigating loss, burnout, or invisible weight at work.You’re not alone—and there are people and platforms ready to meet you where you are.

Learn about Peer On Call: https://steppedcaresolutions.com/peer-on-call/