What happens when you take a centuries-old tradition and introduce it to a modern audience?

That’s the question Brenden Silverman set out to answer with Leilo, a wellness drink inspired by kava – a traditional beverage from the South Pacific known for its calming properties. What started as a college experiment (complete with questionable early recipes and brutally honest feedback at frat parties) turned into a fast-growing brand.

In this episode, Brenden shares how iteration, patience, and a little bit of scrapiness helped his team turn early skepticism into momentum. You’ll also hear how seller tools like Fulfillment by Amazon and Multi-Channel Fulfillment helped Leilo scale efficiently without getting buried in logistics.

If your early experiments aren’t quite working yet, but you know you’re onto something – this episode is for you.

Watch the full conversation on YouTube: www.youtube.com/@Thisissmallbusiness

In this episode of This Is Small Business, you'll learn about:

(01:16) — How early negative feedback might actually be your biggest advantage.

(07:24) — The scrappy way to formulate a product when you can’t afford the experts.

(10:56) — How Amazon can shortcut your customer acquisition journey and unlock serious growth.

(12:08) — Amazon Multi-channel Fulfillment: How to scale faster by letting someone else handle operations.

What if design isn’t the finishing touch on your business but the foundation?

Sally Chung thinks most founders have it backwards. They obsess over logos, colors, and aesthetics, while skipping the deeper work that actually determines whether a product succeeds: understanding the user.

In this episode of This Is Small Business, Sally – founder of Designpreneurs & Co. and professor at Parsons School of Design – breaks down why design thinking isn’t about making things look good. It’s about validating your idea and building something people genuinely want. From quitting corporate to launch her own startup to teaching entrepreneurs how to de-risk their ideas, Sally shares how design thinking helps you move faster without wasting time or money.

If you’re building a brand, chasing product-market fit, or trying to grow smarter – this conversation might save you from your most expensive mistake.

Watch the full conversation on YouTube: www.youtube.com/@Thisissmallbusiness

In this episode of This Is Small Business, you'll learn about:

(05:45) — What is design thinking — and what are the 6 steps every founder should know?

(02:02) — How to find opportunity in ambiguity and stop fearing failure.

(08:36) — How to know if customers will actually pay for your idea?

(10:57) — How to launch a product without wasting money?

(13:31) — How can better design increase revenue?

(15:45) — Where should founders start if they’re not designers?

She didn’t mean to disrupt the gum industry. She just wanted gum that wasn’t made of plastic.

When Caron Proschan first found that out, she couldn’t ignore it. One piece of neon-blue gum after a healthy lunch sent her down a rabbit hole that ended with her hand-making natural gum in her apartment.

In this episode of This Is Small Business, Caron shares how reading one ingredient label set off a chain reaction – from kitchen experiments and door-to-door Whole Foods pitches in Manhattan to building a factory of her own in Brooklyn.

We get into proof of concept, the customer reviews that actually changed the product, and why sometimes not knowing how hard the entrepreneurial journey will be is exactly what gets you started.

If you’ve ever looked at a product and thought, “Why is this like this?” – this one’s for you.

Watch the full conversation on YouTube: www.youtube.com/@Thisissmallbusiness

In this episode of This Is Small Business, you'll learn about:

(01:05) — What happens when you can’t un-see what’s on the label?

(04:03) — Andrea tries the gum (and the mints… and the gummies)

(04:48) — Can you really build a food brand without experts or investors?

(06:27) — When do you know it’s real enough to quit your job?

(09:00) — How being on Amazon can help you grow faster and improve your product in real time.

(13:25) — Will customers pay more for better ingredients — or not?