Welcome to The kbbreview Podcast, and yes this week it's the obligatory episode all about A.I.

It's the technology that everyone is talking about, and it's very quickly permeating all aspects of our lives but what do our panel of kbb retailers think about it?

They may not be experts but do the possibilities scare them or excite them? From what they know, how could it be useful in their day-to-day business and how urgently do they think they need to learn more?

And, probably most importantly, are there any parts of their business where they wouldn’t want AI involved?

It's a snapshot of opinions, concerns and revelations from our regulars Trevor, Nick and Liz.

And if you're looking for the link to Nick's A.I. Bootcamp course then here it is...

Or more nationwide information is available here

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It's another special episode dedicated to the kbbreview Retail & Design Awards 2026!

And this time, host Matt Baker is out and about at the judging days for the design categories - where the finalists get to present their shortlisted projects to the judges in person..

So you'll hear from both kitchen and bathroom design judges as they explain why this stage is so important, what they take away from the experience and what their top tips are for anyone who wants to enter next year.

As always, a HUGE thank you to our 2026 Awards Podcast Partner, Sonas Bathrooms for all their support.

And if you haven't booked your tickets yet for the legendary kbbreview Retail & Design Awards event then get a move on or you'll be too late! It's on March 2nd at the Hilton Birmingham Metropole - that's the Monday night of kbb Birmingham - and you can book directly at kbbreview.com/awards.

See you there!

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This week on The kbbreview Podcast we're talking about the relentless battle every retailer faces with unexpected problems that pop up at exactly the worst possible moment - when time is tight, pressure is high, and the margin for error is basically zero.

Yes, we're all about firefighting today.

Host Andy Davies is joined by regular retailers Trevor, Justine, Nick and Liz, who come armed with their best stories (and by best, we obviously mean the worst). Together, they dig into the reality of constant crisis management: the toll it takes on even the best-laid plans, how much contingency you really need to build into projects, and how to keep clients calm when things start unravelling.

If you’ve ever felt like retail is one long emergency, this one’s for you. 🔥

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