The inside track podcast with Jez Tapping

This Week on The Inside Track Podcast Podcast: Jez Tapping on Elevating the Climbing Industry In this episode, Ryan Charlesworth is joined by Jez Tapping – a leading consultant in the indoor climbing industry, with decades of hands-on experience in facility operations, leadership, and business development. Jez shares his insights on the unique challenges and opportunities within the world of indoor climbing, from improving member engagement and retention, to creating safer, more inclusive spaces that support community growth. We explore what climbing facilities can learn from the broader fitness industry, and where climbing has the edge when it comes to building loyal, passionate member bases. We also dive into the operational side – staff development, customer experience, and what the future looks like for climbing centres as the sport continues to grow globally. Jez brings a grounded but visionary perspective, drawing on years of experience and a clear passion for pushing the industry forward. Whether you're involved in climbing, run a fitness facility, or just love hearing how niche sectors can innovate and thrive – this conversation is packed with practical insights and inspiration. This episode is proudly brought to you by our sponsors: FitLeads - Social media Marketing done right! www.fitleads.uk Fit Supply Hub - The fitness industry Supplier directory -www.fitsupplyhub.co.uk GrowMetrics - www.growmofo.com/ Black Raccoon Consulting - www.blackraccoon.org Tima Contact Center Industry Specialist Contact Center - contact center that specialising in the Fitness Industry For the full version go to: Youtube: https://lnkd.in/ecvGm5hd Website: https://lnkd.in/eXF2eAW6 or listen on Spotify, Amazon Music or Podbean