One in five mortgage holders choose their lender because they already have another financial product with them according to Which? research. But does that loyalty actually lead to a better deal?

In this episode, we’re joined by Which? Money’s mortgage expert Sam Wilson & Associate Director at L&C Mortgages David Hollingworth to look at this data and unpack whether it’s best to shop around or stay loyal.

Plus, we reveal which mortgage providers have been awarded Which? Recommend Provider status this year, and touch on what the new Renters’ Right Act could mean for the rental market.

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You can read everything we know about the Renters' Rights Act on our website

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In this episode of Which? Shorts, we reveal the results of our survey into the problems that customers face in relation to their energy providers.

In an ideal world, most of us should be able to have a fairly hands off approach to our energy, as long as the lights and the heating stay on. Unfortunately, too many of us are facing a list of energy problems that have left us dealing with energy providers far more than we like.

We round up our best tips on how you can take charge of your energy bills.

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In this episode, we’re joined by Which? Head of Strategic Insight Katie Alpin who gets us up to speed on why we’re calling for action from the Financial Conduct Authority, and what has happened since we filed our super-complaint against them.

Plus, we’re joined by Kaja Cordwell who shares her heartbreaking story of how a house fire meant she and her family still haven’t been able to return home nearly two years on. She believes her insurer has let her down.

Read more about our super-complaint & sign our petition