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Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses

In this conversation, we’re going over oil troubleshooting in refrigeration systems. This episode covers common issues like dirty systems, plugged filters, and improper system designs that can lead to oil failures. We’ll also talk about pressure differentials, proper installation practices, efficiency tests and mechanical issues like short cycling and blow-by. Understanding how to identify oil issues on service calls will help refrigeration technicians troubleshoot more efficiently and better serve your customers.

In this episode, we cover:

-Understanding oil issues in refrigeration systems

-Dirty systems

-Maintenance tips

-Pressure differentials

-Troubleshooting oil failures

-Compressor efficiency tests

-System design and installation issues

-CO2 systems and overheating problems

Helpful Links & Resources:

Episode 53. Understanding Oil Issues and Building your Technical Database

Episode 56. Two Stage Transcritical Dorin Compressors

Episode 247. Oil Management with Patrick Gregory

Join the Refrigeration Mentor Hub here

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses

In this episode, we go deep into detail about understanding the ins and outs of compressors. We cover everything from components, to common mistakes refrigeration technicians make when it comes to compressors, to practical tips for troubleshooting and finding the root cause of compressor issues. Understanding compressors is critical to helping technicians with efficiency and time management on service calls.

In this episode, we discuss:

-Compressor components

-Advanced compressor troubleshooting

-Avoiding parts changing mentality

-Finding the root cause of compressor issues

-Understanding compressor proof failures

-Taking notes on jobs

-Efficient compressor replacement strategies

-Checking compressor specifications before installation

-Learning from manufacturer manuals

Helpful Links & Resources:

Episode 115: Understanding Compressors: What You Need To Know

Episode 188. Compressor Secrets (I Wish I Knew When I Started My Refrigeration Career)

Episode 133. Your Compressor Success Guide

Download Your Free Compressor Guide Here

Join the Refrigeration Mentor Hub here

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses

This conversation is about how to level up your customer service skills. These softer skills are rarely taught out in the field or in school, but they are critical to a successful and enjoyable career in refrigeration. This episode includes practical tips on active listening, communication, and building relationships with customers - tools which will improve both your professional and personal life, guaranteed. I’ll also share details on a new customer service training program by Refrigeration Mentor.

In this episode, we cover:

-Staying healthy during summer heat waves

-Importance of mental health in the trades

-Customer service tips

-Active listening

-Enhancing communication skills

-Reflecting on conversations

-Building strong customer relationships

Helpful Links & Resources:

Reach out about Refrigeration Mentor Customer Service Training:  info@refrigerationmentor.com

Episode 153: 5 Essential Tips for Great Customer Service