The Power of an Effective Apology

Have you ever had someone apologize to you but it just didn’t feel genuine? Do you have an issue with someone in your life right now that calls for an apology? Do you desire to grow in your communication skills in a way that effectively resolves conflict? In episode 121, Dr. Brenda Caldwell, aka “Dr. B,’ shares the four steps to an effective apology that can be used to restore and renew any relationship.

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