A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe.

Core ideas in the episode:

• Don’t take other people’s bad behavior personally.
• You are not a victim. You have choice.
• Document repeated bad behavior.
• Openly discussing mistakes without blame creates safety on a team.
• As the leader, be willing to admit your own mistakes.
• Ask people: “How do you think that went?” and “What could we do differently?” Then listen without debate or rebuttal.

A free infographic supports this episode. Download it here.

The episode referred to about creating strong personal relationships is:

#199 Personal Connections.

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Curious about coaching for yourself or someone on your team? Let’s talk. tom@essentialcomm.com.

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And come join the Executive Coaching Special Interest Group. Check it out here.

Get additional tools for keeping yourself and your team psychologically safe in our podcast library in these three categories:

Assertiveness

Leadership

Managing Yourself

Additional episodes to listen to are:

187 - Agreeable Disagreement

70 - Assertion Versus Aggression

"75 - Don’t Take Anything Personally”

222- The Conflict Conversation

181 - Inviting Dialogue

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Until next time, thanks!

From The Look & Sound of Leadership team

Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength.

Myers Briggs Type Indicator assesses four preferences. One is Introversion and Extroversion. Download a free sample of the profile report here.

The six tools unpacked in this episode are:

• Manage your energy
• Monitor your self-talk
• Have ideas ready
• Manage your calendar
• Share comfortably about yourself
• Develop both your thoughts and your skills

Listen to Tom’s conversation with Tom & Tom on the Beyond Podcast episode.

Learn “How to Make Small Talk with Executives” on the Coaching for Leaders podcast.

Curious about coaching? Shoot me an email. tom@essentialcomm.com.

Visiting the website? Sign-up for tools and resources in our monthly email.

Help yourself to our free infographics in the Essential Tools bin.

Get more support for supercharging your introversion in our podcast library in these three categories:

• Managing Yourself
• Self-Talk
• Social Skills

Additional episodes you could listen to are:

241 - Conquering People Pleasing

210 - How to Grow Your Self-Management

211 - How to Show Up as More of Yourself

254 - How to Talk so People Understand You

247 - Mastering Anxiety

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From The Look & Sound of Leadership team

A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope.

All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free here.

To work on “deserving” dive into The Four Agreements.

Dig into more tools for managing defensive people in our podcast library in these three categories:

Communication Skills

Management Skills

Relationship Building

Additional episodes you could listen to are:

216 - 7 Steps to Stop Emotional Hijacks

60 - Be Impeccable with Your Word

35 - Handling Defensive Behaviors

173 - Managing Bad Behavior

138 - Managing Disruptive Executives

198 - Psychological Safety

Additional tools and resources are in our monthly email. Sign up here.

Curious about coaching? Shoot me an email. tom@essentialcomm.com.

All our free infographics are in the Essential Tools bin.

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Let us know how we can support you.

Until next time, thanks!

From The Look & Sound of Leadership team