What if the problem you’re trying to solve isn’t actually the problem?

In this episode of The Leadership Shift, Nicola Martin FBCS explores Insight, the I in her SHIFT framework: Situation, Human, Insight, Forward and Take Action.

Drawing on examples from modern technology teams, Nicola looks at what happens when people unknowingly become the contingency plan, why assumptions about AI adoption can hide what’s really going on, and why understanding the ‘why’ matters before deciding what to do next.

For people working and leading in technology who want to think differently about their work, careers and the challenges they face.

Hosted by Nicola Martin FBCS, Career and Leadership Coach for people in technology. Visit nmcandc.com to learn more about coaching, speaking and The Leadership Shift newsletter.

When a problem arises at work, it is tempting to move straight to the plan. But before deciding what to do next, we need to understand what is really going on for the person involved.

In this episode, Nicola explores the H in the SHIFT Practice: Human. She looks at what can be missed when we focus only on the practical problem, why the working environment matters, and how understanding the person can lead to more realistic actions.

Find out more about the SHIFT Practice and Nicola’s coaching at nmcandc.com.

Hosted by Nicola Martin FBCS, Career and Leadership Coach for people in technology. Visit nmcandc.com to learn more about coaching, speaking and The Leadership Shift newsletter.

Every good decision starts with understanding the situation. In this first SHIFT in Practice episode, Nicola Martin explores why slowing down and asking better questions can lead to better leadership and career decisions.

Hosted by Nicola Martin FBCS, Career and Leadership Coach for people in technology. Visit nmcandc.com to learn more about coaching, speaking and The Leadership Shift newsletter.