Host, Radhika Arapally⁠ had the pleasure of reconnecting with Raquel Noboa, Founder & CEO of Fifty Shades Greener - a sustainability-focused company offering green skills training, certification, and consulting. Raquel's insights remind us that sustainability is about people, action, and values.

Lessons and reflections to carry forward:

❇️Meet people where they are: Understand their motivators and meet them at their starting point to guide meaningful change.

❇️ Imperfection is okay: Even small, consistent actions can create a significant cumulative impact over time.

❇️ Apply learning: Trainings and knowledge are most powerful when applied in our every day.

❇️Human rights matter: Sustainability includes accessibility, inclusivity, and ensuring everyone has the right to travel.

❇️Climate action over climate knowledge: Practical climate solutions and hands-on steps are more effective than just discussing the issues.

Finally, Raquel emphasised something we’re all missing: community—at work and at home. Reconnecting with the community spirit is essential for a thriving, sustainable future.

At Sustainability Kiosk, we help hotels involve their teams in sustainability from the start, so it becomes a shared effort everyone can contribute to. Reach out to us to find out ⁠how we can support your hotel⁠.

💡Explore more episodes on the ⁠⁠⁠⁠Sustainability Stories podcasts.

In this episode from the 2025 Responsible Hoteliers Summit, Tiffany McGrath hosts Frauke Aoun, General Manager at Affini Tribute Portfolio Residence by Marriott, to explore what authenticity in hotel teams truly means:

✔️ Building trust and transparency amongst hotel teams

✔️ Creating a shared purpose when it comes to turning hotel operations more sustainable

✔️Giving teams a voice in sustainability by engaging them early on in the sustainability process, and ensuring strategies are executed across the entire hotel — not just kept at the leadership level.

Frauke also highlights the importance of bringing teams into decision-making and valuing their feedback to drive real, hotel-wide change.

At Sustainability Kiosk, we help hotels involve their teams in sustainability from the start, so it becomes a shared effort everyone can contribute to. Reach out to us to find out how we can support your hotel.

💡Explore more episodes on the ⁠⁠⁠Sustainability Stories podcasts.

In our latest conversation at Responsible Hoteliers Summit 2025, Tiffany McGrath sat down with Monica Tofilis, Senior Manager - Business Solutions at Intertek Cristal, to explore how assurance and standards can drive genuine, organisation-wide change in hospitality.

Monica reminded us that:

✔️ Sustainability starts at the top, with leaders driving team empowerment, green investments, and training while setting company-wide sustainability goals.

✔️ Having sustainability standards should never be a check-box exercise, but a meaningful framework that embeds responsibility and positive change across every level of the business.

✔️ You can't manage what you don't measure - so measurement of sustainability data is extremely important for goal development and growth.

As a global leader in risk management, safety, and sustainability assurance, Intertek Cristal supports hotels and tourism businesses in building trust through verified best practices and continuous improvement.

Because real progress happens when standards drive action - not just compliance.

💡Explore more episodes on the ⁠⁠Sustainability Stories podcasts.