In this episode of Speaking of Quality, Hank Smith welcomes Ana Welsh, workplace dynamics strategist, leadership coach, speaker and lecturer at The Wharton School. Hank and Ana discuss the skills that are indispensable for today’s workforce, bridging the generational gap in the office, and learning leadership.

In this episode of Speaking of Quality, Hank Smith welcomes Tom Burgoyne, entertainer, author, public speaker, and best known as the Phillie Phanatic’s “best friend.” Hank and Tom discuss leading with love, finding your passion – and, of course, their shared love for Philly sports and the Phillie Phanatic.

In this episode of Speaking of Quality, Hank Smith welcomes Dr. Americus Reed, the Whitney M. Young Jr. Professor of Marketing at the University of Pennsylvania's Wharton School. Hank and Dr. Reed have an in-depth conversation about the intersection of marketing, brand identity and the economy.

In this episode of Speaking of Quality, Hank Smith welcomes Tom Kehoe, Founder and President of Yards Brewing Company. Hank and Tom discuss lessons in entrepreneurship, navigating market changes and new competition, and using your brand to build community.

In this episode of Speaking of Quality, Hank Smith passes the microphone to his colleague, Tim Hoyle, Haverford’s Chief Investment Officer. Tim chats with Dan Clifton, Partner and Head of Washington Policy Research for Strategas Securities, to discuss what government policies investors should keep an eye out for in 2026 and how these developments may impact the economy and financial markets.

In this episode of Speaking of Quality, Hank Smith welcomes Joe McLaughlin, Chairman and CEO of The Haverford Trust Company, to share his State of the Union message. Joe reflects on Haverford Trust’s successes in 2025, including growth in wealth planning, client experience enhancements, and technological advancements. He also provides a look at where Haverford is headed in 2026.

In this episode of Speaking of Quality, Hank Smith and a panel of experts from The Haverford Trust Company dig into Haverford Trust’s 2026 Outlook, unpacking key economic and market events from 2025 and looking ahead to what listeners can expect in 2026. Hank is joined by Haverford Trust’s Vice President & Director of Fixed Income John Donaldson, Vice President & Director of Global Strategies Maxine Cuffe, and Vice President & Director of Research Halie O’Shea for an engaging conversation that touches on the impacts of the AI revolution, anticipated changes from the Fed, and the potential influence of tariffs and geo-politics.

On this episode of Speaking of Quality, Hank Smith is joined by Maxine Cuffe, Vice President & Director of Global Strategies at The Haverford Trust Company. Together, Hank and Maxine take a look back at the episodes and guests from Season 5 of Speaking of Quality and recount some of their favorite moments. They share valuable lessons learned throughout the season about navigating change and the future of the economy.