Service Drive Revolution with Chris Collins Podcast Por Business Outlaws Network arte de portada

Service Drive Revolution with Chris Collins

Service Drive Revolution with Chris Collins

De: Business Outlaws Network
Escúchala gratis

Got a question for the show? Call us at 1-833-3-ASK-SDR! Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!Business Outlaws Network Economía Exito Profesional Gestión y Liderazgo Liderazgo
Episodios
  • Why Your Techs Quit & How To Motivate The Ones You Have (Part 2)
    Apr 13 2026

    Service Managers, Fixed Ops Directors, and Dealership Owners — your technicians are the heartbeat of your production, but most managers are losing them because they're playing by an outdated rulebook.

    Motivation isn't just about the flat rate; it's about where you place your attention and how you show your team that they actually matter. In this conclusion to our technician motivation series, we reveal the final keys to building a shop that techs never want to leave.

    In this episode of SDR #354, we break down:
    ✅ Why your "Attention" is the most valuable currency you have as a leader
    ✅ The "Boat Dealership" Fail: How bad AI and poor follow-up are killing sales in every industry
    ✅ Non-traditional ways to show technicians they are the priority
    ✅ Why "investment" isn't always about money—it's about the time you spend in the bays
    ✅ The "Gift that Keeps on Giving": Adam's latest truck saga and the lessons in maintenance
    ✅ A sneak peek at our upcoming "Coach Takeover" episodes
    ✅ How to signal to your team who is actually important in the dealership structure

    If your service department struggles with:
    - Technicians feeling like an "afterthought"
    - Low engagement during shop meetings
    - Inconsistent production despite high pay plans
    - A lack of alignment between management and the shop floor
    - Or a culture where the best talent is looking for the exit

    This episode will give you the final pieces of the puzzle to transform your shop culture and drive long-term gross profit. The strength of your shop culture is determined by where you put your focus.

    #fixedops #ServiceManager #TechnicianMotivation #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #LeadershipTraining #TechnicianRetention

    🛑 On-Demand Training For Huge Results: https://shorturl.at/j7J8u

    🛑 Book a free 30-min discovery call for coaching that grows your profits: https://chriscollinsinc.com/chris-collins-method/

    🛑 Best-selling books on making Fixed Ops a money printer: https://chriscollinsinc.com/shop/

    🛑 Got a question? Call us at 1-833-3-ASK-SDR

    🛑 Want to work with the best? https://chriscollinsinc.com/careers/

    🛑 Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com

    Más Menos
    35 m
  • SDR #353: Why Your Technicians Are Quitting!
    Apr 6 2026

    Service Managers, Fixed Ops Directors, and Dealership Leaders — your technicians are the engine of your business, but most managers are driving them into the ground without realizing it.

    Most dealerships misunderstand what actually motivates a technician. They think it's only about the paycheck, but the highest-producing shops know that motivation is built on a foundation of respect, growth, and support.

    In this episode of SDR #353, we break down:

    ✅ Why treating technicians like "numbers" is the fastest way to kill production
    ✅ The power of the 1-on-1 lunch: How to build actual relationships with your team
    ✅ How to build a "Career Path" that keeps technicians from looking for the exit
    ✅ Why you should be educating your techs on more than just technical skills
    ✅ The "Parts Dept" factor: How empathy and speed in parts drives tech motivation
    ✅ Chris's take on "Land Ownership" and why he's leaning Libertarian
    ✅ Adam's Turkey Hunting obsession (and the "Bearded Hen" mystery)

    If your service department struggles with:
    - High technician turnover
    - Low morale and "clock-punching" mentalities
    - An "Us vs. Them" relationship between Service and Parts
    - Technicians who feel stagnant in their roles
    - Or a culture where techs feel undervalued

    This episode will change the way you interact with your shop and give you a practical "recipe" for long-term retention. The strength of your shop culture determines the ceiling of your Fixed Ops profit.

    #FixedOps #ServiceManager #TechnicianRetention #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #DealershipLife #ServiceAdvisor

    🛑 On-Demand Training For Huge Results: https://shorturl.at/j7J8u

    🛑 Book a free 30-min discovery call for coaching that grows your profits: https://chriscollinsinc.com/chris-collins-method/

    🛑 Best-selling books on making Fixed Ops a money printer: https://chriscollinsinc.com/shop/

    🛑 Got a question? Call us at 1-833-3-ASK-SDR

    🛑 Want to work with the best? https://chriscollinsinc.com/careers/

    🛑 Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com

    Más Menos
    1 h y 1 m
  • SDR #352: The AI Revolution in Fixed Ops: Unfair Advantage or Impending Doom?
    Mar 30 2026

    Service Managers, Fixed Ops Directors, and Dealership Owners — the gap between the leaders and the laggards in our industry is about to become an abyss. Most dealerships are looking at AI as a "maybe later" project, but the early adopters are already creating an unfair advantage that saves thousands in marketing and streamlines production.

    In this episode of SDR #352, we break down:
    ✅ The "Virtual Assistant" Fail: Why bad AI implementation is driving your customers away
    ✅ Critical takeaways from the TMC Conference: What the future of trucking and service looks like
    ✅ The "Igloo Cooler" Psychology: Why humanizing your tech matters more than you think
    ✅ Optimization of things that shouldn't exist: Are you perfecting a broken process?
    ✅ How AI is moving from "Chatbot" to "Predictive Maintenance" in the shop
    ✅ The Unfair Advantage: Why being early to AI will slash your marketing costs
    ✅ Preview: A sneak peek into non-traditional ways to motivate your technicians

    If your service department struggles with:
    - Inconsistent customer communication
    - Bloated marketing budgets with diminishing returns
    - Resistance to new technology from your team
    - Or simply feeling overwhelmed by the "AI hype"

    This episode will cut through the noise and show you exactly where the industry is heading and how to stay ahead of the curve. The strength of your future production depends on the technology you embrace today.

    #FixedOps #ServiceManager #AIinAutomotive #ChrisBulldogCollins #TMC2026 #DealershipTechnology #ServiceDriveRevolution #futureofwork

    🛑 On-Demand Training For Huge Results: https://shorturl.at/j7J8u
    🛑 Book a free 30-min discovery call for coaching that grows your profits: https://chriscollinsinc.com/chris-collins-method/
    🛑 Best Selling books on making Fixed Ops a money printer: https://chriscollinsinc.com/shop/
    🛑 Got a question? Call us at 1-833-3-ASK-SDR
    🛑 Want to work with the best? https://chriscollinsinc.com/careers/
    🛑 Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com

    Más Menos
    51 m
Todas las estrellas
Más relevante
First off I think the jokes are great🤣! The dealership service information they are giving is real life issues and how to overcome the objections. Great job guys, keep feeding the service department with knowledgeable information.

Fantastic service information

Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.