What do you do when everything feels like it's falling apart?

In this solo episode, Bill explores why “feeling groovy” isn’t just a quirky phrase; it’s a powerful tool for high-performing CEOs. Drawing inspiration from Simon & Garfunkel’s 59th Street Bridge Song, Bill breaks down the connection between presence, creativity, luck, and leadership effectiveness.

Topics explored in this episode:

(01:15) Why CEOs Need to Feel Groovy

*What “feeling groovy” means in a leadership context.

*You can’t inspire others if you're always in survival mode.

*Slowing down is a powerful gateway to clarity, presence, and leadership.

(03:50) The Power of Pause

*How taking breaks helps you recover physically, mentally, and emotionally.

*Even brief pauses improve your ability to make strategic decisions.

*Creating space leads to insights and better human connection.

(06:25) The “Happy People” Study

*A fascinating social study on why “lucky” people spot more opportunities.

*Presence and joy increase awareness and your luck!

*Why mindset affects what you notice (or don’t) in your environment.

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

What happens when the hardest workers on your team start burning out?

In this episode, Bill is joined by Paul Austin-Menear for a conversation about the unseen toll of hustle culture on your team, your operations, and your long-term performance. Together, they explore the red flags leaders often miss, from rising sick days to unchecked overachievement, and offer practical ways to build smarter, more resilient companies. You’ll hear stories about simplifying systems, protecting downtime, acting on feedback fast, and creating environments where people thrive instead of burn out.

Topics explored in this episode:

(02:45) Having Hustle Isn’t Enough

*When is too much ‘Hustle’ in your company a problem?

*More sick days, more absences; leaders shouldn’t ignore these signs!

*Things break down and you lose business when your hustlers start to burn out.

(9:50) Reframing Your Off Time

*When you rest, you perform better.

*On the weekends, everything should be OFF! Emails, messages, everything.

*For those overachievers who couldn’t help themselves, Paul would shut their emails off over the weekend. Work performance improved.

(27:30) Are You Overcomplicating Your Process?

*Bill shares a client story on how you can find ways to simplify.

*Reduce the redundancies. It might not be as hard as you think!

*Everything is trackable. You can find ways to reduce workload.

(37:50) Act on Feedback Quickly

*Engage your whole team, even from different departments, to spark innovation.

*How to structure bonuses and incentives in a smart way.

*So many times feedback sits in a folder and no one acts on it.

Thanks to Paul Austin-Menear for being on the show!

Learn more about Paul here: https://6catalysts.ca/

Connect with Paul: https://www.linkedin.com/in/pwamenear/

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

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What do you do when everything feels like it's falling apart?

In this solo episode, Bill talks openly about when things just don’t go according to plan. When life hits harder than expected, and when the most reliable tools seem to stop working, there are still ways out of it. He reflects on his recent client experience and how he coaches his clients out of hardship and being stuck.

Topics explored in this episode:

(03:45) When the Tools Stop Working

*Even experienced leaders can hit moments when none of their usual tools work.

*Bill shares a client story about his brain and body shutting down, and how to navigate out of it.

*What to do when your energy is gone and your head won’t cooperate.

(06:50) Get Curious About the Breakdown

*The key question: “What do I need right now?”

*Shifting from judgment to curiosity during emotional shutdowns.

*Sometimes the fastest path forward is to stop fighting and get present.

(09:15) Rebuilding from Ground Zero

*Bill shares how he gets his clients unstuck.

*When you can’t make progress, focus on one small action.

*This process isn’t about fixing fires, it’s about listening and realigning.

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

What if the real reason you’re not closing deals has nothing to do with your leads and everything to do with your process?

In this episode, Sean Samson breaks down the myths around what makes someone great at sales, and why most people fail. Sean shares how he went from average to top 1% by mastering the process, not his ‘sales’ personality. He reveals why decent leads don’t matter if your close rate is broken, how to adjust pricing based on buyer beliefs, and the difference between sales and business development (hint: most people don’t know it). Whether you’re hiring your first sales rep or trying to close more deals yourself, Sean offers insights into creating scalable sales systems.

Topics explored in this episode:

(07:10) Understand the Game of Sales

*Sean knew if he wanted to be a 1% top performer in his industry, he had to know sales.

*First things first, you need to understand why people aren’t buying from you.

*You need consistency, and to have consistency, you need a process.

(9:40) Create a People-First Company

*Sales fall through because the customer didn’t have enough information.

*...and they had the wrong price! You can adjust your price to the needs of the customer.

*You run a sales call to find out what your customer believes and to meet them there.

(19:15) Decent Leads, Horrible Close Ratio

*How are leads coming to you?

*Why are they coming to you?

*You need to track the customer journey through a CRM.

(31:35) Business Development vs. Sales

*What’s the difference between business development and sales? Most don’t know!

*How do you get your sales guys to stay longer?

*Most people fail at sales because they don’t understand there’s a structure and scalability factor to it.

Thanks to Sean Samson for being on the show!

Learn more about Sean here: https://www.seansamsontraining.com/

Connect with Sean: https://www.linkedin.com/in/seansamsontraining/

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify:

What if real leadership isn’t about being louder, but about being more present?

In this solo episode, Bill Gallagher explores a different lens on leadership: mindful power. Instead of dominating a room with volume or charisma, Bill shares how the most effective CEOs lead through presence, clarity, and intention.

Topics explored in this episode:

(00:00) Power Isn’t Loud

*Real power doesn’t come from dominating the room.

*Before performance, you need presence.

*Bill opens the episode with a mindful exercise.

(04:45) The Mindfulness Formula

*Get Present (notice your body, breath, thoughts, surroundings)

*Practice Gratitude (recognize what brings joy, connection, and abundance)

*Set Intention (what are you showing up for today?)

(09:20) Lead with Intention, Not Reaction

*Whether it’s a client call, event, or family dinner, leadership starts with conscious intent.

*Mindful power isn’t about slowing everything down, it’s about speeding up the right things with presence.

*Bring presence first, before performance.

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

What would change in your business if you built it to support people; not just profits?

In this episode, Dean Mathews joins Bill to share how solving one simple, overlooked problem turned into a business serving over 200,000 users a month. As the founder of OnTheClock, Dean opens up about the early scrappy days, how he learned to build a team-first company from the ground up, and why fast learning was his biggest edge. He also reflects on how his leadership style has evolved, the myth of work-life balance, and what it really means to stay committed when both your business and your family need you

Topics explored in this episode:

(04:30) Find a Solution Everybody Wants

*Dean noticed that there was a common problem, and he knew he could figure out how to solve it.

*His business has grown to 200,000 subscribers a month.

*A strong team has been the foundation to his sustained success.

(9:00) Create a People-First Company

*Dean wanted a company that was built to last.

*Building a strong team is Dean’s primary job and focus now.

*Dean really wanted to create a place where talent can prosper.

(15:15) Learn Quick and Wear Multiple Hats

*How did Dean find his first clients?

*Word of mouth is the best form of marketing

*Dean credits the company’s success and growth to his ability to learn quickly, implement fast, and immediately shift focus to the next challenge.

(31:35) How has Dean’s Leadership Style Changed?

*Dean doesn’t understand what work-life-balance is.

*When you’re driven, it’s a challenge to allocate ‘outside work time’.

*Dean has become very intentional to not break his commitments and promises in both work and family life.

Thanks to Dean Mathews for being on the show!

Learn more about Dean here: https://www.ontheclock.com/

Connect with Dean: https://www.linkedin.com/in/dean-mathews-yes/

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple...

What if your schedule isn’t the problem, but the way you’re living it is?

In this solo episode, Bill Gallagher explores the energizing trifecta of Purpose, Power, and Play, and how aligning with all three can transform your leadership, reduce stress, and make even the busiest weeks feel fulfilling.

Topics explored in this episode:

(1:20) What is Your Purpose?

*What’s the most important thing you want people to say about you at the end of your life?

*Your purpose is your emotional center behind work, family, and community life.

(4:15) What is Your Intuitive Power?

*What comes easy to you? Do more of that!

*Notice what drains you? What do you hate to do? Do less of that!

(6:45) Schedule Time for Some Play

*Bill showcases how he incorporates play into his life and the work he does.

*You need to have fun in order to be fresh and sharp.

(9:45) Bringing it Together: Purpose, Power, Play.

*When all three align, even a packed schedule feels energizing.

*All 3 don’t need to happen simultaneously, we just want to touch all of them throughout the week/month.

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

How Do You Rebuild After Everything Crashes Down?

In this episode, Mike Chaput joins Bill to share the raw, unfiltered story of what it really takes to recover from business failure. From filing bankruptcy just six months after his son was born to eventually building a stable, resilient business, Mike opens up about the toll stress took on his health, the importance of strong relationships, and how every step forward came from embracing failure.

Topics explored in this episode:

(03:00) Mike’s Entrepreneurial Start

*Banks and private equity lent him money at 24, but he didn’t understand what a profit/loss statement was.

*With no experience, Mike is surprised how he survived during such an economically uncertain time.

*After starting his second business, it still took Mike 8-9 years to have a stable business.

(11:00) Life is a Fail Forward Thing

*Mike filed for bankruptcy 6 months after his son was born and his wife had quit her job.

*Mike didn’t have the skills to cope with that kind of stress and developed horrible heath side effects during that time.

*In life, you need to struggle in order to learn the skills needed to survive and to ascend to new heights.

(18:35) People are the Glue to Your Success

*Despite these hardships, Mike is still married to his wife and he is still business partners with his college roommate.

*There’s something to be said for really sitting down and working through the problems with those that are closest to you. To collaborate, to listen, and to problem solve.

(21:15) After a Big Failure, How Do You Start Again?

*After declaring bankruptcy, Mike was back at the drawing board for his next business idea.

*Mike was on the ground looking for new opportunities, new inspiration.

*Mike knew how to sell and he knew how to network; Mike believes this is why he didn’t file for bankruptcy sooner.

(38:25) No Matter What, Bad Luck Will Happen

*Bad things will happen in your business, expect to play it out strategically.

*Slowly, you’ll start banking on good luck because you have enough experience with bad luck.

Thanks to Mike Chaput for being on the show!

Learn more about Mike here: https://www.endsight.net/

Connect with Mike: https://www.linkedin.com/in/michaelchaput/

Free Ebook: https://get.endsight.net/hubfs/Endsight%20Ebook%20-%20Embrace%205%20Vital%20Steps%20to%20Upgrade%2C%20Mend%2C%20or%20Transform%20Your%20IT%20Service%20Partnerships%20(2).pdf

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

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