Salesforce Team Risk: The Leadership Gap That Breaks Organizations

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Most Salesforce team problems aren't technical. They're organizational. And the companies that get it wrong usually don't find out until after the damage is done.

In this episode, Josh sits down with Mike Sommer, Founder of Business MRI and former IBM COE Practice Lead, to break down the five risks he sees quietly destroying Salesforce teams across Fortune 1000 companies.

What you'll take away:

- The #1 understaffed role in Salesforce organizations and why it causes everything else to fail

- How running Salesforce as a "tool" vs. a "platform" changes everything about team structure and hiring

- Why your growing backlog probably isn't a headcount problem

- What A players actually look like on a Salesforce team and why B companies can attract them

- The honest truth about asking your SI partner for objective advice

- How to take a clear-eyed look at your org's real foundation before AI amplifies what's broken

Mike Sommer is the founder of Business MRI and a senior enterprise architect who has spent 20+ years cleaning up Salesforce orgs after the plane has already crashed. This conversation is for Salesforce leaders, hiring managers, and anyone responsible for the health of a Salesforce investment.

Guest: Mike Sommer | Founder, Business MRI | Former IBM COE Practice Lead

Free assessment: https://scan.businessmri.com

Website: https://businessmri.com

Hiring Salesforce professionals: https://thesalesforcerecruiter.com/job

The Hiring Edge explores hiring strategy, leadership, and the systems Salesforce-driven companies use to build exceptional teams. Follow on Apple Podcasts, Spotify, or wherever you listen.

EPISODE KEYWORDS

Salesforce, Salesforce team, Salesforce hiring, Salesforce admin, Salesforce COE, governance, enterprise architecture, talent quality, Salesforce staffing, key person dependency, Salesforce risk