Agents Unleashed Podcast Por Stephan Neck Niko Kaintantzis Ali Hajou Mark Richards arte de portada

Agents Unleashed

Agents Unleashed

De: Stephan Neck Niko Kaintantzis Ali Hajou Mark Richards
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Agents Unleashed is a podcast for curious change agents building the next generation of adaptive organizations — where people and AI learn, work, and evolve together.

Hosted by Mark Richards, Ali Hajou, Stephan Neck, and Nikolaos Kaintantzis, the show blends stories from the field with experiments in agility, leadership, and technology. We explore how work is changing — from agile teams to agentic ecosystems — through honest conversation, a dash of mischief, and the occasional metaphor that gets away from us.

We’re not selling frameworks or chasing hype. We’re practitioners figuring it out in real time — curious, hopeful, and sometimes hilariously wrong.
Join us as we unpack what it really means to be adaptive in a world where intelligent agents (human and otherwise) are rewriting the rules of change.

© 2025 Shaping Agility
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Episodios
  • Facilitation: Let AI take care of the mundane so you can bring the magic!
    Jan 19 2026

    f an AI can transcribe your meetings, auto-generate decision logs, summarize next steps, and even detect dissent in real time—why would anyone pay for a human facilitator whose value used to be scribing and timekeeping?

    Ali Hajou anchors this exploration alongside Mark Richards and Stephan Neck, and Mark's visceral reaction to the question sets the tone: "If you think back to when you've had a magical experience with a facilitator... I'll guarantee it was not the fact that they were a scribe or a timekeeper." The magic was never the mechanics. It was holding space, sensing when a group could handle being pushed toward discomfort, and knowing when to back off before trust breaks.

    Stephan names what this means for practitioners who've been coasting on the mechanical parts: "If I'm tied to being a scribe or timekeeper or this mechanical guy or change agent, I'm doomed." AI turning facilitation into a commodity isn't a threat—it's a filter. Those doing transformation work will be freed. Those doing mechanical work will struggle to justify their value.

    But the conversation doesn't shy away from risk. Ali shares a story of using AI transcription with a management team—until members started disowning what they'd literally said on the recording. When people know AI is capturing everything, do they speak more carefully or stop speaking truthfully? Stephan's warning: "I still want dissent. I want contradictory positions. I don't want this uniformity."

    The hosts explore how AI might actually enhance facilitation—imagine a dashboard showing body language shifts, eye rolls between colleagues, tone changes you'd miss while focused elsewhere. Mark describes preparing for an executive workshop: the real job isn't logistics, it's figuring out "the stuff people aren't talking about that really needs to come into the room." AI can't do that judgment. But it might help you see more while you're doing it.

    Mark's closing takeaway captures it: "Only you can give them magic, but use AI to help you be more magical." Or as Stephan's AI-assisted haiku puts it: "Data shows the smoke. Human courage finds the fire. Wisdom holds both truths."

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    57 m
  • Value Streams - The Tool AI Experts Don't Know They Need
    Jan 12 2026

    "I have never heard a single AI thought leader stand on a stage and say the words value stream." Mark's observation cuts to the heart of a strange disconnect: while AI dominates every conversation, the people building AI futures don't seem to know about one of Lean's most powerful tools—and the people who do know aren't connecting their expertise to AI possibilities.

    Mark anchors this exploration with Stephan and Niko, asking why value stream thinking might be more relevant in an AI-disrupted world, not less. Niko identifies a split in the AI conversation: personal productivity (prompting, tools, typing faster) versus end-to-end thinking. The former dominates; the latter is where organizational impact actually lives. "By the end, it's AI. It's a tool, and if I use it as my personal tool, I will not help my teammates and my value stream."

    Mark's epiphany came working through Anthropic's delegation model—mission, sequence of steps, how AI helps each step. "And then I went, well, actually, this is just a Value Stream Map." AI thought leaders are reinventing tools that already exist. Stephan imagines AI-powered real-time mapping—systems that show how work actually flows rather than how people think it flows. The traditional two-day war room with all functional leaders? "I've never managed to get that collection of leadership together for two days," Mark admits. AI might finally bridge gut feeling and reality.

    Niko pushes toward bigger ambitions: don't just use AI to optimize individual steps—use it to see the whole picture. "We call this transformational thinking—think about how you change the whole process or parts of the value stream, and not optimizing it." His takeaway is blunt: "AI without value stream thinking is just a hype."

    Niko's jiggle asks what Disney movie captures AI meets value streams. Mark goes straight to The Sorcerer's Apprentice—powerful tools that go catastrophically wrong when wielded without understanding. Stephan sketches a Wall-E-inspired tale about a burned-out process engineer and an AI named Flow. Niko's creation features a hero whose power is connecting specialists to see the whole picture.

    The episode surfaces a gap hiding in plain sight: AI experts optimizing algorithms while missing systems thinking, Lean practitioners holding powerful tools they're not connecting to AI. Whether you're building AI solutions or wondering how AI fits your value streams, this conversation asks the question few others are asking.

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    1 h y 2 m
  • Coaching in the Age of AI: Trust, Tools, and What Remains Human
    Jan 5 2026

    "Coaching in the age of AI" sounds straightforward—until you ask what it actually means. Niko asked AI and got 20 different interpretations. Are we coaching leaders to use AI? Coaching AI systems themselves? Being replaced by AI coaches? Leveraging AI to become better coaches? The answer is yes to all of them—and therein lies the problem.

    Niko anchors a conversation that refuses to pretend coaching will stay the same. Joining him are Mark, who's discovered his 15 years of coaching skills are more valuable in the AI world, not less, and Ali, bringing his characteristic skepticism about what "coach" even means anymore. With AI tools now capable of asking great questions, maintaining perfect consistency, and never forgetting a conversation, the hosts confront what remains uniquely human about the coaching relationship.

    Ali frames the stakes bluntly: "Either you gonna become a good question asker in the moment... or you're an expert in something which leans more towards the teacher profile... or you're going to be irrelevant." AI can already ask triggering questions that help people think and contextualize. But can it interject at the right moment? Can it read the room when someone's arms are crossed—and know whether that means they're closing off or focusing deeply?

    Mark cuts to what he considers foundational: "The instant that you are not treated as a vault, your ability to coach effectively is gone." When AI enters a coaching conversation—transcribing, analyzing, mining for insights—what happens to the psychological safety that makes coaching work? Niko's response is visceral: "It was the first time in my life I said no to a technology innovation."

    Yet Mark also grounds the theoretical in reality: use AI to summarize past coaching conversations, identify patterns across sessions, prepare better for calls. "Really practical, really down to earth. No science fiction required."

    The episode doesn't declare coaching dead or triumphant—it maps the territory where trust, technology, and human connection collide. For coaches wondering what to invest in and what to release, this conversation offers something rarer than answers: honest uncertainty from practitioners navigating the same questions.

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    58 m
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