SMB Community Podcast Podcast Por Karl Palachuk arte de portada

SMB Community Podcast

SMB Community Podcast

De: Karl Palachuk
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.Karl W. Palachuk Economía Gestión y Liderazgo Liderazgo Política y Gobierno
Episodios
  • Training Investments and Tech Trends for 2026
    Jan 22 2026

    Overview:

    In this episode of the SMB Community Podcast, hosts Amy and James discuss their upcoming travel plans and the busy start to 2026. They tackle a key listener question about how much to invest in training for IT teams, emphasizing the importance of continuous education and proposing strategies for incorporating both free and paid training within organizations. Additionally, they cover recent news in the tech industry, including Walmart's drone delivery expansion, layoffs in Kaseya, and the latest updates from companies like Ninja One, CrowdStrike, and others. The episode also touches on future technological predictions and top job listings for 2026.

    ---

    Chapter Markers:

    00:00 Introduction and Hosts' Greetings 01:18 Kicking Off 2026: Busy Times Ahead 01:47 MSP Question of the Week: Investing in Team Training 02:24 Strategies for Effective Employee Training 09:49 News Highlights: Industry Updates and Trends 15:47 AI and Future Technologies 20:27 Top Jobs and Opportunities in 2026 21:40 Closing Remarks and Call to Action

    ---

    New Book Release:

    I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats.

    Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve.

    Available now on Amazon!
    https://a.co/d/f2NKASI

    ---

    Sponsor Memo:

    Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).

    If you are interested in either buying, selling, or valuation information, please reach out.

    There is alot of activity and you can be a part of it.

    For more information, reach out at kernanconsulting.com

    Más Menos
    22 m
  • Opportunities Ahead: How to Navigate 2026
    Jan 15 2026

    Overview:

    In this episode of the SMB Community Podcast, hosts James and Amy discuss the key challenges and opportunities MSPs (Managed Service Providers) will face in 2026. They emphasize the importance of AI integration, staff training, tool consolidation, and strategic partnerships. They also highlight the need for MSPs to focus on soft skills and personal customer interactions, as AI takes over more technical tasks. The episode concludes with positive news about U.S. productivity and an announcement about the acquisition of Small Biz Thoughts and IT Service Provider University by MSP Radio.

    ---

    Chapter Markers:

    00:00 Introduction and Welcome 00:35 Holiday Season Reflections 01:42 MSP Question of the Week: Challenges and Opportunities for MSPs in 2026 10:35 Tool Consolidation and Operational Efficiency 14:30 Client Expectations and Value Demonstration 19:07 Big News: MSP Radio Acquisition 20:51 Closing Remarks

    ---

    New Book Release:

    I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats.

    Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve.

    Available now on Amazon!
    https://a.co/d/f2NKASI

    ---

    Sponsor Memo:

    Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).

    If you are interested in either buying, selling, or valuation information, please reach out.

    There is alot of activity and you can be a part of it.

    For more information, reach out at kernanconsulting.com

    Más Menos
    23 m
  • 2026: AI Market Strategies in the New Year
    Jan 8 2026

    Overview:

    In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss various strategies for IT professionals and MSPs to monetize AI by 2026. The conversation begins with a recount of Amy's experience with extreme weather in Michigan and swiftly transitions into the main topic - how AI can be incorporated into IT services. They explore different approaches taken by participants in Amy's AI class, ranging from AI assessments and reporting, to integrating AI into grant writing and business operations. The hosts also touch on the recent news about Microsoft integrating Anthropic's Claude into their Copilot tools, enhancing security and privacy. The episode wraps up with a teaser for next week's discussion on challenges for 2026.

    ---

    Chapter Markers:

    00:00 Introduction and Welcome 03:05 MSP Question of the Week: AI Go-to-Market Strategies for 2026 11:54 Integrating AI into Monthly Services 19:47 Challenges and Future of AI in MSPs 23:34 Conclusion and Call to Action

    ---

    New Book Release:

    I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats.

    Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve.

    Available now on Amazon!
    https://a.co/d/f2NKASI

    ---

    Sponsor Memo:

    Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).

    If you are interested in either buying, selling, or valuation information, please reach out.

    There is alot of activity and you can be a part of it.

    For more information, reach out at kernanconsulting.com

    Más Menos
    25 m
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