S5 E10: Supervision – it’s not a tick box exercise

Caroline Cosh, registered manager of Outstanding-rated Clifton Homecare, talks to us about the importance of looking after her workforce. This includes person-centred staff supervision through direct observations, one-on-one meetings, and mentoring, with a focus on understanding and compliance. Caroline also talks to us about the benefits of having a diverse staff team, emphasising the benefits of a multicultural workforce, creating a supportive culture,  and even starting her own ‘Do you care?’ podcast.   

Resources

• Care workforce pathway - Career and development
• Supervision