For anyone who has ever uttered the words, "failure isn't an option," Mike Jones, president and master trainer at Discover Leadership Training, has a message you should consider. Jones talks about leadership and failure in this special episode of Aftermarket All-Access. He's joined by Chris Messer, executive vice president of the transportation group at Endeavor Business Media—Ratchet+Wrench's parent company. Jones helps leaders reframe failure and change their approach.

In this episode, Dave Johnson, president and CEO of Automotive Service Excellence, discusses the recent ASE Instructor Training Conference in St. Louis, Missouri, in July and the valuable benefits ASE certification provides to automotive instructors, including industry-wide credibility, access to cutting-edge curriculum resources, and professional development opportunities.

Johnson also addresses how ASE is proactively evolving to keep pace with rapidly changing automotive technology and outlines ASE's commitment to future-proofing its certification programs through strategic partnerships, ensuring technicians remain equipped to handle next-generation automotive innovations while maintaining ASE's reputation as the industry's gold standard.

When something’s off in your shop—profit’s down, productivity’s lagging, or margins are shrinking—it’s easy to blame the numbers. But what if the real problem isn’t the numbers themselves… but how we interpret them?

Today on Ratchet+Wrench Radio, we’re joined by Hunt Demarest, a partner at Paar Melis & Associates, leading financial expert in the auto repair industry, and host of the Business by the Numbers podcast. Hunt works closely with shop owners to dig into the data behind the decisions. Today, he's here to challenge some assumptions and walk us through the common traps shop owners fall into when reading their financials.