Join host Todd Conklin as he recounts a humorous and eye-opening experience at a Houston airport, navigating an empty TSA line designed for a crowd. Dive into the conversation about design choices and their impact on efficiency and effectiveness, guided by insights from Don Norman's work. Explore how our systems often dictate behavior, and why their design matters, especially when they seem absurd. This episode raises important questions about the balance between convenience and efficiency in safety and bureaucratic systems.

In this episode of the Pre-Accident Investigation Safety Podcast, host Todd Conklin delves into the complex topic of toxic uncertainty and its impact on organizations. Through engaging discussions, Todd explores how leaders can guide their teams through an ever-changing world by embracing diversity and making incremental adaptations.

Reflecting on lessons learned during the pandemic, Todd emphasizes the importance of monitoring progress and understanding the direction in which organizations are moving. He highlights the significance of building adaptive systems that can withstand unpredictability and thrive in challenging times.

Todd also shares personal anecdotes, including his excitement for an upcoming adventure, while offering valuable insights on fostering a diverse environment in decision-making processes.

Welcome to the Pre-Accident Investigation Podcast with your host Todd. Join Todd and Jennifer Long as they discuss their new book, Workers Are Not the Problem, Workers Are the Solution: A Guide to Leading Differently. The conversation delves into the intersection of leadership, accountability, and the evolving work environment.

The discussion highlights the importance of addressing leadership biases and adapting to contemporary workforce dynamics. With a focus on the critical notion of accountability, the episode explores how traditional leadership paradigms need to shift to manage the current landscape of uncertainty and rapid change.

Through qualitative observations of various organizations, Todd and Jennifer reveal insights into how the employment environment is changing and how leaders need to rethink their strategies. Tune in to discover how navigating toxicity and uncertainty can redefine leadership roles and expectations.