Ponderings from the Perch Podcast Por Little Bird Marketing & C-Suite Radio arte de portada

Ponderings from the Perch

Ponderings from the Perch

De: Little Bird Marketing & C-Suite Radio
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Conversations with Priscilla McKinney, founder and President of Little Bird Marketing, an award-winning agency specializing in content marketing, lead generation, branding and design. As a CEO and serial entrepreneur, Priscilla's topics range from marketing best practices, the "stunning discomfort" of entrepreneurship, market research, her love of the autoharp, and other marketing oddities.℗ & © 2018 Ponderings from the Perch Arte Economía
Episodios
  • Thoughts on Consumer Insights Leadership

    Thoughts on Consumer Insights Leadership
    Sep 26 2025
    *This episode of Ponderings from the Perch is brought to you by Patient Sight, an agile primary research service providing timely medical insights of interest to your organization.* The strongest client relationships are built by those who ask the best questions. On this episode of Ponderings from the Perch, the Little Bird Marketing podcast, host and CEO Priscilla McKinney talks with guest and President of Burke Consulting, Tara Marotti, about the critical importance of asking strategic questions that challenge clients to think beyond their initial requests. They explore how Burke Consulting, the full-service insights and innovation firm, approaches custom research by first understanding what data clients already possess and whether stakeholders are aligned before designing new studies that generate meaningful market research insights. They discuss how successful client relationships develop through vulnerability and collaboration, where both parties admit when they don't know something and work together to find solutions that transform data into actionable customer insights. Marotti explains that Burke positions itself as the research partner clients turn to for complex, gnarly problems that don't have ready-made solutions, requiring custom approaches that meet clients exactly where they are in their decision-making process. "Nine times out of ten, whether it's an employee or client or anybody, people know what they need to do, but they need somebody to spar with to give them the confidence to say, okay, I think I know what I need to do," Marotti explains. "And sometimes that's about getting more information in the business, but sometimes it's just about accessing what you already know." The conversation reveals how Burke Consulting has maintained its irreplaceable position through decades of industry disruption by leaning into whatever direction their clients are headed, whether that involves DIY solutions or new AI tools. Marotti emphasizes that their role often involves helping clients navigate organizational culture challenges and ensuring stakeholder buy-in for research initiatives, recognizing that great data from research panels means nothing without proper organizational support for implementation. Sponsors: Ever feel like your company is sitting on a goldmine of opportunities, but they keep slipping away? Most companies already have their next big win hiding in their database. Little Bird Marketing's Revenue Sprint is a proven system that works backward from your revenue goals to create a focused plan for building a sales pipeline and predictable growth. No massive budget required—just strategic execution that delivers measurable results. Ready to turn missed opportunities into new wins? Click here and build a predictable pipeline for sustainable growth. Ever feel like your marketing plan is just... meh? You've got the pieces, but are they really working together? We often find that even when companies are doing the right things, they may not be doing them in the right order. The results are, well, no results. Curious how you can effectively evaluate your marketing efforts? Want clarity on your next best strategic move? Take our Marketing Assessment Quiz and in just minutes, discover exactly where you stand – and where you could be going. Click here and take the quiz today and don’t leave success to chance.
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    27 m
  • Important Customer Insights from Rare Disease Patients

    Important Customer Insights from Rare Disease Patients
    Sep 12 2025
    Can pharmaceutical companies truly understand their customers without hearing directly from the patients who use their products? On this episode of Ponderings from the Perch, the Little Bird Marketing podcast, host and CEO Priscilla McKinney talks with guest and PatientSight President, Dave Muggler, about the critical importance of patient-centered research in the healthcare industry. They explore how rare disease patients face complex diagnostic journeys averaging four to five years from initial symptoms to diagnosis, and how pharmaceutical companies are adapting their research approaches to capture these authentic patient experiences through agile methodologies. Patients today are more informed and collaborative with their healthcare providers than ever before, with many actively researching their conditions and advocating for specific treatments. PatientSight's subscription-based model allows pharmaceutical companies to quickly pivot their research strategies based on customer insights from initial findings, rather than following rigid project timelines that may miss crucial patient perspectives gained through specialized research panels. This shift reflects a fundamental change in the healthcare landscape where traditional power dynamics are evolving. "Patients are more informed than ever because not only do you have Google search now, you have AI tools to work with. Information is at people's fingertips, literally," Dave explains. "And the other thing is that patients no longer put their physician on a pedestal. I mean, not that they disrespect them, but they view the relationship with their physician as more of a collaboration." The conversation reveals how AI technology is transforming patient research through capabilities like AI-generated patient persona videos that combine survey data from multiple patients into compelling narratives for pharmaceutical teams. Muggler shares how these tools help companies develop deeper empathy for patient experiences while maintaining the ability to customize presentations for different audiences within their organizations, from senior leadership to sales teams. Sponsors: Tired of generic marketing firms that don't get market research? Say hello to Little Bird Marketing, the revenue generation company of choice for the market research industry. Our "peeps" understand market research inside and out. We know your buyers, craft meaningful messages that move them to buy, understand the competitive landscape and where you fit in the market. We get the industry - from qual/quant to emerging technologies. Why settle for getting the job done when you can soar with marketing that drives real revenue? Click here to get started. Ever feel like your company is sitting on a goldmine of opportunities, but they keep slipping away? Most companies already have their next big win hiding in their database. Little Bird Marketing's Revenue Sprint is a proven system that works backward from your revenue goals to create a focused plan for building a sales pipeline and predictable growth. No massive budget required—just strategic execution that delivers measurable results. Ready to turn missed opportunities into new wins? Click here and build a predictable pipeline for sustainable growth.
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    30 m
  • A Story of Unemployment to Dream Job in Customer Insights

    A Story of Unemployment to Dream Job in Customer Insights
    Sep 5 2025
    What happens when you walk into a company with no insights function, where everyone is conducting their own research? On this episode of Ponderings from the Perch, the Little Bird Marketing podcast, host and CEO Priscilla McKinney talks with guest and Head of Consumer Insights at StarKist, Raina Rusnak, about building an insights function from the ground up. They discuss how she transformed a fragmented research environment into a strategic advantage by focusing on customer insights and establishing proper survey design standards that serve multiple internal stakeholders. Rusnak got to work when she discovered teams were about to launch a 30-minute survey. A 30-minute survey! Instead, she applied her insights expertise and was able to help everyone shift gears, right size the survey and still get everyone the insights they needed. She got some quick wins by conducting low-budget DIY research to establish credibility quickly. Rusnak revealed how she worked hard to get market research insights efforts aligned with executive-level discussions by taking the initiative to understand business needs and deliver strategic recommendations. "I spent time being curious and asking people what their pain points were," Rusnak explains. "I would ask, ‘If I could wave a magic wand and give you an insight right now, what would that be?’" The discussion also covers Rusnak's experience during 18 months of unemployment right before she landed this job at StarKist, which led her to write "Sampling Life: 100 Ways to Find Joy in Unemployment." She shares how being time-rich during unemployment allowed her to engage her mind, body, and connections while staying present and maintaining resilience through the job search process. She uses this book to encourage others now in that place and promotes the great job of networking and connection available through the Insights Career Network. Sponsors: Tired of generic marketing firms that don't get market research? Say hello to Little Bird Marketing, the revenue generation company of choice for the market research industry. Our "peeps" understand market research inside and out. We know your buyers, craft meaningful messages that move them to buy, understand the competitive landscape and where you fit in the market. We get the industry - from qual/quant to emerging technologies. Why settle for getting the job done when you can soar with marketing that drives real revenue? Click here to get started. Ever feel like your company is sitting on a goldmine of opportunities, but they keep slipping away? Most companies already have their next big win hiding in their database. Little Bird Marketing's Revenue Sprint is a proven system that works backward from your revenue goals to create a focused plan for building a sales pipeline and predictable growth. No massive budget required—just strategic execution that delivers measurable results. Ready to turn missed opportunities into new wins? Click here and build a predictable pipeline for sustainable growth.
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    27 m
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