Here are seven ways you can drive more qualified traffic to your MSP’s website… not vanity visitors or random clicks, but people who are genuinely more likely to start a sales conversation with you. Also this week, reasons to add a price estimator to your MSP’s website, and what to do if your referrals have dried up.

Welcome to Episode 335 of the MSP Marketing Podcast with me, Paul Green, powered by the MSP Marketing Edge.

How to drive tons more qualified traffic to your MSP’s website

If you woke up tomorrow and your MSP’s website had received double its normal traffic, would that actually change your business? For most MSPs, the honest answer to this is no because…

Your marketing problem isn’t traffic, it’s qualified traffic… the right people, from the right businesses.

So right now, I’m going to give you seven levers that you can pull to drive significantly more qualified traffic to your MSP’s website. We’re not talking vanity visitors or random clicks, but people who are genuinely more likely to start a sales conversation with you.

Lever #1: Clarity beat volume. The clearer you are about who you want to attract, the easier it is to create content that pulls them in. If you try to speak to everyone, you’ll attract no one. But when you specialise, even if it’s just in your messaging, you become magnetic to a specific group. And that’s why vertical marketing works so well. When an accountant (CPA) lands on a page that clearly talks about accountants or a manufacturer sees content that reflects their world of production lines and deadlines, they instantly feel understood. Understood… that’s the keyword there because that recognition is what drives qualified traffic.

Lever #2: Relevance over randomness. Most MSP websites are full of really generic service pages about IT support and cyber security and backup and cloud, and that content really doesn’t attract qualified buyers because it doesn’t answer specific real world questions. Instead, think about what your ideal prospect is typing into Google or their AI tool late at night when they’re worried about their business. They type in things like “What happens if our server fails?” or “How do we pass a cyber insurance audit?” or “What does downtime actually cost a manufacturer?” So when you create content that calmly answers those questions, you attract people who are already thinking about solving a problem that they believe that they have. It’s because you’re talking about them and their issues and not you. That’s a real key thing in website content.

Leaver #3: Consistency. Because traffic compounds over time. One blog post won’t move the needle at all, but 50 might. 100 definitely will. 500 absolutely will. When you publish regularly, weekly blogs, weekly videos, daily LinkedIn posts that link back to your website, you just create more entry points and you stay more visible. You build familiarity. Qualified traffic rarely comes from a single piece of content. It comes from repeated exposure over time. The trick for most MSPs is to put in place a system whereby you have content going out on a regular basis, and that system does it 52 weeks a year with minimal impact on you as the business owner. And as a side note, if you want a system that puts content out there, go and have a look at my MSP Marketing Edge membership. It’s a system that we’ve designed and it’s trusted by hundreds and hundreds of other MSPs as a way of them getting content out every single day with minimal amount of work for them. Go to mspmarketingedge.com.

Lever #4: Distribution. Creating content is only half the job. You need to deliberately put it in front of the right people, and that means emailing it to your database, sharing it consistently on LinkedIn, even sending...

Learn how to collect social proof obsessively and build it into your marketing to attract new clients. Also this week, why every MSP needs a dispatcher, and how to get vendors to pay for your marketing.

Welcome to Episode 334 of the MSP Marketing Podcast with me, Paul Green, powered by the MSP Marketing Edge.

The one marketing habit every MSP should obsess over

If there’s one marketing habit that I wish every MSP would build into their regular rhythm, it’s this. Collect social proof. And not casually, I mean obsessively because nothing builds trust faster than a client telling the world that they’re genuinely happy with you. You can talk about your service all day long, but the moment someone else says, “These people are amazing,” the whole dynamic changes. So let’s talk about why social proof works, the three types that every MSP should be collecting and how to do it in a way that never ever feels awkward or forced.

To understand why social proof is so powerful, you need to look at a bit of basic human psychology. Back when humans were still figuring out fire and trying not to get eaten by dinosaurs, survival depended on sticking with the group. If the herd ran, you ran. And that instinct is still baked very deep within our brains and our gut reactions. Even though we like to think of ourselves as rational, independent, modern decision makers…

People are still heavily influenced at an emotional level by what other people are doing. That’s why testimonials, reviews and case studies work so well.

They quietly say, “Hey, people just like you trust a business like this and that feels safe.” So as I said, there are three types of social proof that every MSP should be collecting, and the first is reviews.

Reviews are the most powerful form of social proof because they live on third party platforms that you don’t control. So places like Google. They’re public, they’re credible, and that makes them so much harder to fake. And that’s also why if you have to prioritise, I’d always prioritise reviews over collecting testimonials. A simple and very effective tactic is to ask a client to leave you a Google review and then reuse that review in your own marketing. So you get it on the third party platform, but you use it in your own website. So you could screenshot it and include it in proposals or as I say, your site or social posts or even better than screenshotting it. Get your website designer or any designer to recreate the review so that it looks consistent across different screen sizes while keeping the exact wording that you’d see on Google Reviews.

And there are, just out of interest, three great moments when you should ask for a review. During the first 90 days of working together, when everything still feels fresh and positive, just after you’ve completed a big project successfully or right after you’ve saved them from something serious. The only real rule for this is don’t ask for reviews if you’re in the middle of any kind of difficult conversation with your client, which sounds obvious, but you’d be surprised how many people forget or they don’t realise that there’s a bit of conflict going off at the same time, we’ve sent them an email asking for a Google review. So that’s reviews.

The second type of social proof is testimonials. And testimonials are like a review except you have control over them. That’s what makes them different. So they come directly to you. And that might be as a quote or a video clip or an email that you’ve asked permission to reuse. And because you control them, they’re easy to polish and deploy across all of your marketing. And yes, they do work, but they don’t carry the same weight as a public review because everyone knows that you could have edited them. That said, one strong video testimonial, especially from a well-known local...

Let’s look at how to market your MSP to manufacturers and whether this vertical is even right for you. Also this week, good/better/best pricing for MSPs, and how this 40 technician strong MSP wins clients.

Welcome to Episode 333 of the MSP Marketing Podcast with me, Paul Green, powered by the MSP Marketing Edge.

How to market your MSP to manufacturers

Do you want more manufacturer clients for your MSP? Manufacturers are one of those love it or hate it verticals in the channel. Some MSPs absolutely thrive working with manufacturers. Others hear the word and breakout in a cold sweat. And honestly, both reactions are completely valid. So right now, I want to do a proper, balanced, deep dive into how to market your MSP to manufacturers, starting with whether this vertical is even right for you, and then looking at what manufacturers actually care about when they choose an MSP.

So let’s start with the reality. If you enjoy complexity, manufacturers can be a fantastic fit. They often have expensive production machines, specialist software, bespoke setups, and critical systems that simply cannot go down. And yes, somewhere in most factories, there’s usually a machine still running on an old XP box that hasn’t been rebooted for 10 years because if it stops, the whole place stops. That’s the joke I always make, but it’s funny because it’s true.

The upside of this is obvious. There are lots of large, complicated, high revenue projects. There’s specialist work that you can charge properly for. There’s a real value in what you do because downtime costs manufacturers serious money. When production stops, it’s not a few annoyed users. It’s lost output, missed deadlines, idle staff, and very stressed owners. That makes manufacturers willing to invest when the risk is clearly explained.

But let’s be honest about the downside. Manufacturers rarely have standard setups. There’s very little cookie cutter IT. Every environment is different. Every site has its own quirks. And that means that often you need your most senior technical people involved a lot more often than you would in a nice tidy professional services business. If your MSP is built around highly standardised stacks, minimum variation, and keeping senior techs away from day-to-day firefighting, then manufacturers will feel like chaos to you.

Before you even think about marketing to manufacturers, you need to answer a simple question internally… do you enjoy this kind of work?

Assuming you do want to go after manufacturers, the next mistake MSPs make is marketing to them like they’re any other business, because they are not. Manufacturers think differently. Their world revolves around production, reliability, safety and efficiency. They don’t care about shiny tools or buzzwords. They care about one thing above all else – keeping the production line running. From their point of view, the best MSP is not the most innovative or the most cutting edge, it’s the one that feels the safest. The one that understands their environment, the one that won’t casually suggest upgrades that risk stopping production.

So when you market to manufacturers, your messaging needs to shift. You’re not selling IT support, you’re selling risk reduction. You’re selling uptime, stability, you’re selling calm. Manufacturers choose MSPs who demonstrate that they understand the consequences of failure. Talk about downtime in terms they understand… lost output, missed delivery slots, idle machines, wasted labour. Show that you respect legacy systems, even if you don’t love them and that you know how to work around them safely.

One of the most powerful things you can do in your marketing is to talk about how you approach change. Manufacturers are often change averse for very good reasons. So explain how you test, how you plan, how you sc...