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This episode gets practical. From simple, no-cost changes—like rewriting job descriptions to attract more diverse candidates—to building psychological safety and creating policies that actually support women in the workplace, Jade and Hannah share what works, what doesn’t, and where organizations still fall short.

They also explore the power of community: the role of peer networks, trusted sounding boards, and “finding your people” in building confidence, navigating career decisions, and unlocking leadership potential.

Plus, a candid look at what real commitment looks like inside organizations—from equitable pay and promotions to who gets second chances—and why intent only matters when it shows up in decisions.

And in a lightning round, Jade and Hannah share:

• The best advice they’ve ever received
• The most underrated leadership skills in parking
• What the public still misunderstands about the industry
• And the moments that made them most proud

This isn’t just a conversation about supporting women—it’s about eliminating wasted talent, perspective, and leadership across the entire industry.

If Part 1 asked why this matters, Part 2 focuses on what to do next.

Guests

• Jade Neville – Strategic Marketing Leader, Trellint | Chair, Women in Transport | Chair and Past President, British Parking Association
• Hannah Fuller – Director of Commercial Strategy and Partnerships, Unity Five

Host

• Matt Darst

Hosted and Produced by Jade Neville and Matt Darst.
Producer: Chris O’Keeffe
Editor: Patrick Emile
Associate Producer: Cyndi Raskin
Executive Producer: Julie Gates

Parking Live is brought to you by Modaxo — passionate about moving the world’s people.

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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In this special two-part episode of Parking Live, host Matt Darst turns the microphone toward his own co-host, Jade Neville, joined by Hannah Fuller, Director of Commercial Strategy and Partnerships at Unity Five, for an important conversation about leadership, visibility, and opportunity for women in the parking industry.

Together they explore what it really takes to move beyond good intentions and create meaningful pathways for women to advance in the sector. From the difference between mentorship and sponsorship, to the structural barriers that still limit leadership opportunities, the conversation highlights the practical steps organizations can take to drive real change.

Jade and Hannah also reflect on the growth of the Women in Parking community across the UK, Europe, Australia, and beyond — showing how authentic networks and shared experiences are helping reshape the industry.

The discussion goes beyond theory, offering concrete actions leaders can take today: increasing visibility for team members, intentionally sponsoring emerging talent, and removing barriers that prevent people from participating fully in the industry.

In Part 1, the conversation covers:

• The difference between mentorship and sponsorship — and why sponsorship matters more
• The leaders who championed Jade and Hannah early in their careers
• How the Women in Parking movement grew into an international community
• The invisible barriers that still limit women’s advancement in the industry
• Practical leadership actions that can create real opportunities in the next 30 days

Part 2 continues the conversation with more insights on leadership, industry culture, and how organizations can build more inclusive pathways for the next generation of parking professionals.

Guests

• Jade Neville – Strategic Marketing Leader, Trellint | Chair, Women in Transport | Chair and Past President, British Parking Association
• Hannah Fuller – Director of Commercial Strategy and Partnerships, Unity Five

Host

• Matt Darst

Hosted and Produced by Jade Neville and Matt Darst.
Producer: Chris O’Keeffe
Editor: Patrick Emile
Associate Producer: Cyndi Raskin
Executive Producer: Julie Gates

Parking Live is brought to you by Modaxo — passionate about moving the world’s people.

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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What happens when a city stops enforcing parking based on anecdotes — and starts enforcing based on evidence?

In this episode of Parking Live, hosts Jade Neville and Matt Darst sit down with Michael Belsky, Comptroller for the City of Chicago, to unpack Chicago’s Smart Streets program and the broader transformation happening behind it.

While Smart Streets uses automated camera vehicles to identify bus lane and bike lane violations, the real story goes deeper. Chicago has paired technology with data science, operational analytics, and outcome-based decision-making to rethink how enforcement works at scale.

Since launching Smart Streets:

• Citation issuance increased by 158% without adding staff
• Productivity including warnings rose as high as 760%
• Repeat violators declined
• Enforcement zones expanded from 46 to 192 based on risk and congestion data

But this isn’t just about efficiency.

Belsky discusses how Chicago uses dashboards, hardship scoring, payment plans, and equity-focused deployment models to ensure enforcement is fair as well as effective. The city even reallocated booting operations using predictive data, shifting impact away from underserved communities and increasing successful payment outcomes.

You’ll also hear:

• Why parking enforcement is fundamentally about public safety — not revenue
• How outcome-based budgeting and KPIs are reshaping city management
• Why enforcement technology must evolve continuously
• How Chicago is expanding Smart Streets through CTA buses
• What other cities can learn from Chicago’s approach

As Belsky puts it: if you can’t measure it, you can’t manage it.

This episode is a deep dive into what happens when governance, analytics, and curb management work together.

Parking Live is brought to you by Modaxo. Passionate about moving the world’s people.

Credits

Hosted and Produced by Jade Neville and Matt Darst.
Producer: Chris O’Keeffe
Editor: Patrick Emile
Associate Producer: Cyndi Raskin
Executive Producer: Julie Gates

Parking Live is brought to you by Modaxo — passionate about moving the world’s people.

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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Season Two begins with a look back at the conversations that reshaped how we think about the curb — and a clear view of what comes next.

What started as a parking podcast quickly became something broader. Because the curb is where safety, mobility, access, technology, and public experience all meet — and where frontline teams do some of the most visible and complex work in our cities.

In this episode, Jade Neville and Matt Darst pull out the defining lessons from Season One and the ideas that will carry into Season Two.

Safety emerged as the through line. Not as a policy or a feature, but as the foundation for performance — shaping everything from deployment and training to technology, design, and public trust.

The conversation also challenged one of the industry’s most persistent myths: parking isn’t about ticketing. It’s about compliance, access, and outcomes for the people who use — and operate — the system every day.

Along the way, the episode touches on:

• data as a proactive safety tool
• the role of the built environment in harm reduction
• technology that balances capability with governance and privacy
• stakeholder engagement as a human process, not a checkbox
• what the U.S. and U.K. can learn from each other

The result is less a recap and more a reset — a shared starting point for the next phase of the show.

Season Two will focus on real programs, operational voices, measurable impact, and the practical decisions that move the industry forward.

Because the biggest takeaway from Season One was simple: the fastest route to better performance is better care.

Credits

Hosted and Produced by Jade Neville and Matt Darst.
Producer: Chris O’Keeffe
Editor: Patrick Emile
Associate Producer: Cyndi Raskin
Executive Producer: Julie Gates

Parking Live is brought to you by Modaxo — passionate about moving the world’s people.

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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In this powerful episode of Parking Live, hosts Matt Darst and Jade Neville sit down with one of the most influential voices in UK parking and curbside management: Richard Walker — Head of Strategic Parking, Recycling, Refuse & Fleet; Chair of the BPA Board of Directors; and Past President of the British Parking Association.

Richard has been a driving force behind Beyond the Uniform, a campaign rewriting public perception of civil enforcement officers and directly reducing abuse against frontline teams. What began as a human-focused storytelling initiative has become a movement — one that has already shown measurable impact, including a 73% drop in reported incidents in Harlow.

Richard shares:

• The frontline experiences that inspired the campaign
• Why every parking leader should “go out and do the work” themselves
• The emotional and physical toll assaults take on officers
• How press and public engagement reshaped the narrative
• The human stories — including Ria and Tanya — that brought the campaign to life
• The training, support systems, and welfare practices his teams use every day
• How empathy, storytelling, and visibility can shift an entire industry

This episode is a reminder that there is always a person behind the uniform — someone’s colleague, sibling, parent, or friend — and they deserve to return home exactly as they arrived.

If you’re a city leader, parking manager, or anyone working alongside frontline teams, this conversation offers critical insights into safety, culture, and responsibility.

Host & Producer: Jade Neville and Matt Darst
Executive Producer: Julie Gates
Producer: Chris O’Keeffe
Editor: Patrick Emile
Associate Producer: Cyndi Raskin
Brand design: Tina Olagundoye
Social Media: Tatyana Mechkarova

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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Parking enforcement is safety work — and in Indianapolis, that truth has reshaped how officers are trained, supported, and protected. In this episode, Jade and Matt sit down with Adam Isen, Director of ParkIndy, for a deep look at one of the most structured and technology-enabled enforcement models in the U.S.

Adam shares how ParkIndy built a system that prioritizes deescalation, officer wellbeing, repeatable protocols, and real accountability — including:

• The ACT Model (Assess, Connect, Transition) designed for fast, non-law-enforcement deescalation
• How body-worn cameras led to a 40% reduction in negative interactions
• Why role-playing, ongoing coaching, and video review help create safer instincts on the street
• How ParkIndy supports officers after an incident — legally, emotionally, and operationally
• Unexpected uses of body-cam footage, including assisting law enforcement with unrelated crimes
• Why safety must outrank any single ticket, and how supervisors reinforce that culture daily

Adam also breaks down lessons learned from fifteen years of enforcement: the power of simple protocols, the importance of reviewing policies yearly, how to prevent “blinders” during enforcement, and why officers should never feel obligated to defend or debate a citation in the moment.

It’s one of the most comprehensive looks at frontline safety we’ve ever featured — and a powerful reminder that behind every citation is a human interaction, and behind every uniform is a person who deserves to feel safe.

In This Conversation, You’ll Learn

• Why traditional law-enforcement-style frameworks don’t translate to private parking enforcement
• How to teach deescalation that actually works in the field
• How body cameras reshape officer behavior — and the public’s behavior
• How ParkIndy handles incidents, police reports, and court follow-up
• Why every operation should “review the challenging points first” when designing safety policy
• How structured repetition (role-play, video review, coaching) builds safer instincts than intuition
• The biggest risks, misconceptions, and opportunities for cities rethinking enforcement safety

Standard Credits

Hosts: Jade Neville & Matthew Darst

Executive Producer: Julie Gates

Producer: Chris O’Keeffe

Engineering & Mix: Patrick Emile

Associate Producer: Cyndi Raskin

Brand Design — Tina Olagundoye

⚠️ Disclaimer

The views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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In this episode of Parking Live, co-hosts Jade Neville and Matt Darst sit down with Julie Dixon, a longtime leader in curbside strategy, enforcement innovation, and public engagement.

With decades of experience in public-private partnerships, municipal program development, and community outreach, Julie brings a holistic view of what truly drives better parking systems. From data-informed decision-making to the human side of enforcement, she unpacks the realities of curbside management—and why it’s never just about tickets.

Along the way, Julie opens up about:

• Lessons from decades in both consulting and municipal leadership
• The emotional toll of enforcement and the importance of staff wellness
• How cities can better engage the public to build trust
• Her vision for the future of smart, empathetic curb strategy

It’s a thoughtful, candid conversation with one of the most respected voices in the field.

📩 Join the Conversation

Got a question, idea, or guest suggestion? We’d love to hear from you.

Reach out to us on LinkedIn: https://www.linkedin.com/company/parking-live

🎧 Credits

Parking Live is a production of Modaxo, passionate about moving the world’s people.

• Hosts & Producers — Jade Neville and Matt Darst
• Executive Producer — Julie Gates
• Producer — Chris O’Keeffe
• Associate Producer — Cyndi Raskin
• Recording Engineer & Editor — Patrick Emile
• Brand Design — Tina Olagundoye

⚠️ Disclaimer

The views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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In this episode of Parking Live, hosts Jade Neville and Matt Darst sit down with Peter Richards, CEO of Parkalytics and longtime curb management innovator, to explore how aerial data collection and smart analysis are reshaping what’s possible in parking operations.

Peter shares real-world case studies—from massive shopping centers to bustling market districts—where drone-based surveys are helping cities, agencies, and private operators make smarter, safer decisions. It’s not just about space counts. It’s about patterns, pressure points, and turning enforcement from a blunt tool into a targeted strategy.

🔎 What you’ll learn:

• How drones are changing large-scale data collection, enforcement planning, and special events
• Why visual, time-based analytics beat old-school counts
• The role of technology in equitable curb policy
• What’s next in drone deployment for mega-events and freight logistics

📩 Content Note: This episode contains brief references to field safety risks and past enforcement-related incidents.

🎧 Listen now and see why Peter believes we’re just scratching the surface.

🎙️ PODCAST CREDITS

Parking Live is a production of Modaxo, passionate about moving the world’s people.

• Hosts & Producers — Jade Neville and Matt Darst
• Executive Producer — Julie Gates
• Producer — Chris O’Keeffe
• Associate Producers — Cyndi Raskin
• Recording Engineer & Editor — Patrick Emile
• Brand Design — Tina Olagundoye
• Social Media — Tatyana Mechkarova

⚠️ DISCLAIMER

The views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.