In medical sales, innovation often collides head-on with resistance. Clinicians are busy, systems are rigid, workflows are sacred, and "no" becomes the default answer long before anyone fully understands the value you're bringing.

In this episode, Zed Williamson sits down with James Piacentino, CEO and co-founder of Thrive Genetics, whose company combines genetic and behavioral data to proactively identify addiction risk and bring true precision to pain management. He breaks down why most innovations die at the door, how to find opportunity in objections, and why the most powerful fuel for sales success might just be… a well-explained "no."

You'll learn:

• How genetic and behavioral insights are reshaping high-risk prescribing decisions

• Why clinicians often reject innovation and how to reframe the conversation

• The simple mistake startups make that shuts the door on adoption

• How James uses objections and "no's" as data, not deterrents

• The mindset shift that helps reps find the "white space" others overlook

Whether you're selling a category-defining technology or trying to elevate the way you position your current product, this conversation will sharpen your approach to overcoming resistance and championing solutions that truly change patient care.

If logic and data were all it took to win physicians over, every superior device would dominate the market. But physicians—like all humans—make decisions shaped by perception, emotion, and cognitive shortcuts.

In this episode of the Medical Sales Accelerator, Zed sits down with Howie Chan, founder of MedTech Brand Academy and host of The Legend Effect Podcast, to explore the unseen psychological drivers behind physician decision-making. They discuss why medtech teams often lead with data that doesn't change minds, and how to instead influence behavior through emotion, context, and brand strategy.

What we discuss in the episode:

• Why physicians aren't purely rational—and what truly shapes their choices

• How perception and emotion can outweigh evidence in adoption

• How medtech brands can position themselves to influence behavior at scale

MedTech Brand Academy: https://www.medtechbrandacademy.com/

Connect with Howie: https://www.linkedin.com/in/howiechaniam

Connect with Zed: https://www.linkedin.com/in/zedwilliamson

Fear doesn't just hold you back—it kills opportunity. In this episode of the Medical Sales Accelerator Podcast, Zed sits down with Gerry Savage, founder of Four Pillars Consulting Group and author of The Four Pillars of Sales, to unpack one of the most common and costly issues in medical sales: call reluctance.

Whether you're a new rep struggling to pick up the phone or a veteran who's grown too comfortable with existing accounts, this conversation will challenge the mindset that limits your growth—and show you how to replace it with confidence, consistency, and purpose.

What we discuss in this episode:

• How call reluctance silently kills sales growth

• Simple mindset shifts to turn fear into action

• Using the Four Pillars of Sales to build confidence and trust

Connect with Gerry: https://www.linkedin.com/in/gerry-savage/

Check out Four Pillars Consulting Group: https://www.fourpillarsconsultinggroup.com/

Check out Gerry's Books:

The Four Pillars of Sales - https://a.co/d/1YJkwSp

The Janitor - https://a.co/d/6EhiAAW