Episodios

  • EP 280 Legacy in Action – The Kenyatta Computers Story

    EP 280 Legacy in Action – The Kenyatta Computers Story
    Aug 12 2025

    In this episode of MSP Unplugged, we sit down with Nahjee Maybin, CEO of Kenyatta Computer Services, a Denver-based MSP. Nahjee shares how he’s building on the legacy his father began—transforming Kenyatta Computers from a family vision into a thriving IT services company. It’s a powerful story of growth, purpose, and honoring the past while embracing the future of managed services.

    Full Video Podcast Link: https://youtu.be/CIJGEDqReaI

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/

    Nahjee Maybin from Kenyatta Computer Services

    https://www.linkedin.com/in/nahjee-maybin/
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    25 m
  • EP 279 Navigating Information with OpenText

    EP 279 Navigating Information with OpenText
    Aug 5 2025

    In this episode of MSP Unplugged, we’re joined by Mike DePalma, VP of Business Development at OpenText. OpenText is a global leader in information management software, helping organizations—especially MSPs—securely capture, store, manage, and unlock actionable insights from enterprise data.

    Mike walks us through how OpenText is empowering MSPs to leverage cloud, AI, cybersecurity, and automation tools—enabling them to deliver stronger compliance, smarter workflows, and deeper customer trust in an evolving IT landscape.

    Full Video Podcast Link: https://youtu.be/ziHrxDwgkrs

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/

    Mike DePalma from OpenText

    https://www.linkedin.com/in/michaeldepalma1/
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    24 m
  • EP 278 Live from Pax8 Beyond with Rob Rae

    EP 278 Live from Pax8 Beyond with Rob Rae
    Jul 29 2025

    What would a visit to Pax8 Beyond be without a conversation with the legendary Rob Rae? In this episode, Rob joins us to discuss the latest developments at Pax8 and trends shaping the IT services industry. We also dive into why this is the final Pax8 Beyond event in Denver.

    Full Video Podcast Link: https://youtu.be/wjb3-pSyUb8

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/

    Rob Rae from Pax8

    https://www.linkedin.com/in/robtrae/
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    38 m
  • EP 277 Elevating MSPs with 5G: The Rythmz Advantage

    EP 277 Elevating MSPs with 5G: The Rythmz Advantage
    Jul 17 2025
    In this live episode of MSP Unplugged, recorded at PAX8 Beyond, we sit down with Leonard Dimiceli, VP of Channel at Rythmz. Rythmz is opening up new opportunities for MSPs in the 5G space, helping providers deliver enhanced connectivity and better customer experiences in challenging environments. Leonard shares how their forward-thinking approach is empowering MSPs to expand their offerings and meet client demands in ways traditional solutions can't.

    Full Video Podcast Link: https://youtu.be/dSYr4yEk-pA

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/

    Leonard Dimiceli from Rythmz

    https://www.linkedin.com/in/ldimiceli/
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    29 m
  • EP 276 Checking in with Checkpoint – Live from PAX8 Beyond

    EP 276 Checking in with Checkpoint – Live from PAX8 Beyond
    Jul 15 2025
    In this on-site episode of MSP Unplugged, we’re live from PAX8 Beyond with special guest Dave Meister, Global Channel Leader at Check Point Software Technologies. We sit down with Dave to talk about the evolving cybersecurity landscape, how Check Point is enabling MSPs to stay ahead of modern threats, and what’s coming next in partner enablement, AI, and threat prevention. It’s a candid, high-value conversation from the expo floor — packed with insight for today’s security-focused MSPs.

    Full Video Podcast Link: https://youtu.be/o6OebkAIETY

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/

    David Meister from Check Point Software Technologies

    https://www.linkedin.com/in/davemeister1/
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    25 m
  • EP 275 Live from TechCon Unplugged – Chicago Road Show!

    EP 275 Live from TechCon Unplugged – Chicago Road Show!
    Jun 24 2025
    In this special live episode of MSP Unplugged, recorded at the TechCon Unplugged Road Show in Chicago, we shift the focus from problems to solutions. Following our March session in New Jersey where we asked, "What keeps you up at night?", this time we’re talking about what we’re doing to sleep at night. We dig into the strategies, changes, tools, and mindset shifts we’re implementing to keep operations running smoothly, protect our clients, and take some of the pressure off as MSPs. From automation to smarter client management — this is about staying ahead, staying sane, and getting some well-earned rest.

    Full Video Podcast Link: https://youtu.be/1CMU6l_kDrg

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/
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    57 m
  • EP 274 Here Comes MSPOGs

    EP 274 Here Comes MSPOGs
    Jun 18 2025
    Live from Pax8 Beyond 25 in Denver, CO! In this special on-the-road episode, Rick Smith and Corey Kirkendoll sit down with Juan Fernandez and Paco Lebron to talk about their bold new venture: MSPOgs — a platform built by MSPs for MSPs. We unpack the origin story of MSPOgs, why the MSP community needs a new kind of leadership, and how this initiative aims to foster collaboration, mentorship, and real peer support. Paco steps away from the co-host mic to share his personal passion behind the mission, alongside Juan's relentless drive to uplift the industry. If you’ve ever felt like you're building your MSP in a silo — this episode will hit home. Highlights:
    • The vision behind MSPOgs and what makes it different
    • How MSPs can find strength through community
    • Real stories from the front lines of MSP leadership
    Subscribe for weekly episodes of MSP Unplugged — where real stories meet real strategies for IT pros and MSPs. #MSP #MSPOgs #Pax8Beyond #ITCommunity #MSPUnplugged #JuanFernandez #PacoLebron #CoreyKirkendoll #MSPLife #MSPLeadership

    Full Video Podcast Link: https://youtu.be/pM8fPZc_Wfk

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/

    Juan Fernandez

    https://www.linkedin.com/in/1jf/
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    32 m
  • EP 273 What's in your Tool Bag? Choosing the Right Stack for Your MSP

    EP 273 What's in your Tool Bag? Choosing the Right Stack for Your MSP
    Jun 3 2025

    In this week’s episode of MSP Unplugged, we open up the digital tool bag—not to list brands or promote platforms, but to talk strategy. Whether you’re building your MSP from scratch or re-evaluating your tech stack, this conversation is about making smarter, more sustainable choices.

    We dive into the mindset behind tool selection:
    🧠 What questions you should be asking
    🧰 How to build a flexible, future-ready stack
    📉 What happens when you over-tool or under-tool
    ⚙️ Why integration and workflow should lead the conversation

    If you’re serious about efficiency, profitability, and building a business that scales—this episode is your blueprint.

    #MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness

    Full Video Podcast Link: https://youtu.be/Dkyw4rHGRzY

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    MSP Unplugged

    https://mspunplugged.com/

    Paco Lebron from ProdigyTeks

    Email: paco@mspunplugged.com

    Rick Smith from Renactus Technology

    Email: rick@mspnplugged.com

    Corey L Kirkendoll from 5K Technical Services

    https://linkedin.com/in/coreykirkendoll/
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    45 m