KPIs: Fear or Motivation?

In this clip, David Fung and leadership psychologist Markus van Alphen delve into the complexities of KPI management and its impact on workplace culture. They explore whether KPIs serve as a reward or punishment, and discuss the psychological effects of fear-based management. Discover how different approaches to KPIs can lead to diverse outcomes, from fostering a blame culture to driving genuine performance. This conversation offers practical insights for leaders aiming to create a more supportive and effective work environment.