When Shanthi Shanmugam led customer support infrastructure at Robinhood, she saw firsthand what happens when trust breaks. Now CEO and Founder of Casap, Shanthi has been making big moves, leading in agentic AI to transform how fraud and disputes are handled and, in turn, how trust is built at scale.

Filmed at the Humans of Fintech Podcast Booth on Fintech Meetup’s Showroom Floor, Nicole Casperson sits down with Shanthi to discuss rebuilding consumers’ trust, using AI as a thought partner, and how Casap is trying to eliminate fraud for good.

🎧 Hit play to learn how today’s leaders are scaling across borders and shaping a more connected financial future.

SPONSORED BY FINTECH MEETUP

Fintech Meetup brings together leaders from banks, fintechs, credit unions, and investing firms for 50,000+ one-to-one meetings designed to drive real partnerships and real ROI.

FinMkt’s President and CEO, Luan Cox, anticipated the needs of modern financial services years before the market recognized them. Scaling multiple tech companies to successful exits, Luan Cox’s work has been recognized and awarded many times over, most recently at The Femmy’s as Innovator of the Year.

Cox sits down with Nicole Casperson to talk early career lessons, building for where the market is going – not where it’s been – and her work with Springboard Enterprises, including a new female fintech founder cohort designed to accelerate the next generation of category-defining leaders.

🎧 Hit play to learn how today’s leaders are scaling across borders and shaping a more connected financial future.

SPONSORED BY FINTECH MEETUP

Fintech Meetup brings together leaders from banks, fintechs, credit unions, and investing firms for 50,000+ one-to-one meetings designed to drive real partnerships and real ROI.

Ready to join Fintech Meetup now? Secure your registration here:

*https://register.visitcloud.com/survey/1tipmzl935flc?actioncode=000187WUF*

Stripe leader Sophie Sakellariadis has had a unique front row seat in modern fintech for over a decade.

From Stripe’s global expansion to building money movement systems behind how businesses store value, move funds, and operate across borders, Sakellariadis sits down with Nicole Casperson to talk about the First-Wave of Fintech, the Next Era, and even teach us about stablecoins.

🎧 Hit play to learn how today’s leaders are scaling across borders and shaping a more connected financial future.

SPONSORED BY FINTECH MEETUP: https://hubs.la/Q040Bpk50

AND for the first time ever, Humans of Fintech is hosting the premier podcast booth at Fintech Meetup—where the fintech industry actually does business.

Fintech Meetup brings together leaders from banks, fintechs, credit unions, and investing firms for 50,000+ one-to-one meetings designed to drive real partnerships and real ROI.

And this year, we’re spotlighting the humans behind the headlines.

🎧 Nominate Someone to Be Featured on Humans of Fintech

In partnership with Fintech Meetup, we’re launching a special nomination contest for the Fintech Is Femme community.

Here’s how it works:

1. Nominate yourself or a colleague to be featured in a live recording of Humans of Fintech on the Fintech Meetup show floor
2. All nominees receive discounted Fintech Meetup tickets
3. Two winners — the nominator and the nominee — receive FREE VIP tickets
4. The selected nominee records a live podcast episode with Nicole Casperson, with their story and insights distributed across the Humans of Fintech network of 100,000+ fintech leaders

🎯 Ready to step into the spotlight?

👉 Nominate now and lock in your spot: https://hubs.la/Q040Bpk50

Because fintech is built by humans — and their stories deserve the mic.

Ready to join Fintech Meetup now? Secure your registration here:

*https://register.visitcloud.com/survey/1tipmzl935flc?actioncode=000187WUF*

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