How Med Spas Can Increase Profit Using Vendor Relationships, Retail & Memberships w/ Jaclyn Luongo

Welcome to the Med Spa Success Strategies Podcast, presented by Ricky Shockley of Med Spa Magic Marketing. If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleIn this episode, Ricky sits down with Jaclyn Luongo, Vice President of Business Development and Brand Partnerships at PDO Max (https://www.pdomax.com/) , to unpack one of the most underused growth levers in a med spa business: vendor relationships.With more than 25 years in the aesthetics industry, Jaclyn shares how med spa owners can turn vendors into true business partners instead of just suppliers. This conversation reveals how better communication, smarter purchasing, and strategic collaboration with vendors can increase profit margins, support team performance, and create stronger long-term growth.In this episode, we cover: ✅ How med spa owners are leaving money on the table with their vendors ✅ What to ask your reps to unlock more support, incentives, and marketing resources ✅ Why consolidating vendors can improve buying power and simplify operations ✅ How bundle pricing and promotions can help even newer practices stay competitive ✅ Using vendor resources for education, content, and team motivation ✅ Why offering too many services hurts clarity, sales, and provider confidence ✅ How to avoid “shiny object syndrome” when adding new treatments ✅ Smart ways to leverage vendor support for events that actually drive revenue ✅ How vendors can help strengthen memberships and recurring revenue models ✅ The missing link between retail products, treatment plans, and patient retention ✅ Why skincare retail is often the most overlooked profit center in med spas ✅ How estheticians and medical providers can work together to improve outcomes and retentionThis episode is packed with practical business strategies for med spa owners who want to increase profitability, simplify their offerings, strengthen vendor partnerships, and build more consistent revenue from both services and retail.About Jaclyn Luongo of PDO Max (https://www.pdomax.com/)Jaclyn Luongo is the Vice President of Business Development and Brand Partnerships for PDO Max and a recognized leader in the aesthetic industry with over 25 years of experience. Throughout her career, she has driven innovation, business growth, and team performance across the beauty and aesthetics space.She has served on the NASNPRO Advisory Board since 2018 and has been a Program Advisory Board member at the Catherine Hinds Institute of Esthetics since 2009. In 2019, she authored Successful Selling in the Beauty Industry, a book focused on helping professionals achieve sales excellence. Jaclyn has also contributed regularly to PULSE Magazine and has volunteered with ISPA’s Task Force since 2007. In 2017, she joined the Board of Directors for the Melanoma Education Foundation, and in 2021 she became involved with the Global Wellness Institute to help launch its first mentor program.Jaclyn is passionate about empowering esthetic and med spa businesses to build strong client relationships and increase revenue through strategic retail sales, education, and business development initiatives.Learn more and access resources from Jaclyn and PDO Max at:https://www.instagram.com/pdomax/https://www.lumenvyskincare.com/ https://www.pdomax.com/ https://www.linkedin.com/in/jaclyn-luongo-72109221/ Jaclyn’s Book: https://a.co/d/[e-mail] us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing