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Attorney Rob Webb gets down to the hard truths of HOA leadership. Are you ready to hear them?
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Are you ready to face the hard truths of HOA leadership? In this episode, Attorney Rob Webb and Robert break down the key challenges board members face, from familiarity blindness to zombie resorts. Learn how to navigate boardroom politics, build real trust, and lead your association with integrity. This is the unfiltered truth about what it takes to serve your community right!

Get in contact with Rob Webb: bakerlaw.com

Chapters From Today's Episode:

00:00 How Does Trust Impact HOA Leadership?
00:30 Why Familiarity Blindness Hurts Board Decision-Making
04:46 Why Do Short-Term Board Members Struggle?
07:08 How Do HOA Politics Affect Decision-Making?
08:44 What Can We Learn from Condo Deconversions?
11:20 How Should Boards Think About Different Perspectives?
14:10 What Are Zombie Resorts and Why Are They Dangerous?
15:46 Why Is "Trust But Verify" Critical in HOA Leadership
18:08 How Should HOAs Manage Service Providers and Vendors?
21:22 How Can Better Communication Lower Boardroom Tension?
22:51 Why Is It So Hard to Find Great HOA Board Members?
25:42 What Are the True Costs of Poor Leadership?
28:07 How Do Different Perspectives Create Stronger HOAs?
30:01 What Should HOAs Consider About Termination?
31:26 Where Can You Reach Out to Rob Webb for More Insights?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
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Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

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HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

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Learn how HOA boards can navigate priorities, politics, and community differences with better communication and proactive decision-making.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Navigating the complexities of HOA board management requires balancing priorities, understanding community differences, and communicating clearly. In this episode, Robert and Julie discuss how boards can overcome political divides, bridge cultural differences, and set priorities that reflect the needs of their communities. Julie explains why proactive communication, clear goals, and community events are key to reducing conflict and building trust!

Chapters:

00:00 How do community priorities shape HOA board decisions?

01:24 Why is enforcing rules for the sake of it a mistake?

03:10 Can cultural differences create tension in HOAs?

04:40 How do newcomers' expectations clash with established HOA norms?

06:22 Why is communicating board priorities so important?

08:14 What happens when boards fail to share their long-term goals?

09:47 How do property values depend on clear communication and priorities?

11:33 Why do homeowners sometimes feel left out of decision-making?

17:22 How can setting clear priorities reduce community conflicts?

19:08 What are the dangers of keeping assessments low without reserve planning?

21:30 Why is it risky for boards to ignore long-term maintenance?

23:00 Ad Break - Community Financials

25:01 What role does cultural diversity play in HOA expectations?

32:14 How can board members manage cultural clashes with grace?

35:11 Final thoughts on communication, community unity, and peaceful management

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

Civility is declining and HOA communities are paying the price. Learn what’s behind it and how to restore trust and respect at your HOA!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Why are today’s HOA boards facing so much hostility? Today Robert Nordlund and Ed Hoffman discuss the real reason for the decline of civility in community associations and the rising stress on volunteer board members and managers. From post-pandemic aggression to social media pile-ons, learn why directors are burning out, managers are quitting, and communities are struggling. Let's talk about real ways to de-escalate HOA conflict, improve communication, and bring back respect. Whether you’re on a board or managing one, let's lead with calm, clarity, and confidence.

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...