Grow A Small Business Podcast Podcast Por Troy Trewin arte de portada

Grow A Small Business Podcast

Grow A Small Business Podcast

De: Troy Trewin
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Our weekly 30 minute podcast helps you, a small business owner with 5 to 30 team members, take your company to the next level. The Grow A Small Business community, weekly cast, blog and leadership email supports leaders get through the pain of growth. With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress. Economía Gestión y Liderazgo Liderazgo
Episodios
  • From 3 to 1,400 employees: Nicolas Bivero of Penn Brothers reveals how to scale global teams, build a remote workforce, and grow a BPO business over 12 years while adapting to AI, COVID changes, and worldwide client demand. (Episode 772 - Nicolas Bivero)

    From 3 to 1,400 employees: Nicolas Bivero of Penn Brothers reveals how to scale global teams, build a remote workforce, and grow a BPO business over 12 years while adapting to AI, COVID changes, and worldwide client demand. (Episode 772 - Nicolas Bivero)
    Apr 12 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Nicolas Bivero, founder of Pen Brothers, shares how he built a global outsourcing company that grew from just three employees in 2014 to over 1,400 team members today. He explains how their employer-of-record model helps businesses hire and manage Filipino talent while ensuring compliance, payroll, and support. Nicolas discusses the impact of COVID on remote work adoption and how AI is reshaping roles while creating new opportunities. He highlights the importance of listening to clients and employees, continuously improving systems, and prioritizing strong processes as the business scales. The conversation also explores leadership lessons, resilience, and the mindset needed to sustain long-term growth in a fast-changing industry. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Nicolas Bivero, the hardest thing in growing a small business is prioritization. He explained that when a business is growing, there are always many things that need attention, but limited time, money, and people to handle them. The real challenge is deciding which tasks matter most at the moment and focusing on those instead of trying to do everything at once. He also mentioned that priorities change over time, so business owners must regularly shift focus to the next most important area to keep the business moving forward. What's your favorite business book that has helped you the most? Nicolas Bivero said he doesn't read many business books, but he mentioned two books that stood out to him as particularly interesting. He highlighted a book by Bob Iger, describing it as a very interesting leadership journey. He also mentioned a book about a U.S. Army four-star general responsible for logistics, noting how managing massive global operations offered valuable leadership and organizational insights. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Nicolas Bivero recommended the Acquired podcast as a valuable learning resource for small business owners. He shared that he listens to it occasionally because it explores the history of major companies and explains how they grew over time. He mentioned that while it's not strictly a professional training resource, it provides deep insights into real business journeys. He especially enjoys episodes that analyze well-known brands, as they offer lessons that can be applied to growing a small business. What tool or resource would you recommend to grow a small business? Nicolas Bivero recommends using a good accounting system as one of the most important tools to help grow a small business. He explained that having an accounting system tailored to your business saves significant time, reduces stress, and prevents costly mistakes. He emphasized that businesses survive only when their financial records are accurate and cash flow is properly managed. In his view, a reliable accounting system is critical because it helps maintain control over finances and supports long-term growth. What advice would you give yourself on day one of starting out in business? Nicolas Bivero said that if he could give himself advice on day one of starting his business, it would be to be patient and understand that growth takes time. He explained that business success is not a quick sprint but more like a long marathon that requires steady effort. He also mentioned that patience became easier over time through experience, coaching, and personal development. His key message was that lasting results come from staying consistent and allowing things the time they need to grow. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Growing a business is a marathon, and patience is the fuel that keeps you moving forward — Nicolas Bivero A strong accounting system is not just a tool, it's the backbone of a stable and growing business —...
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    39 m
  • How Danielle Hendon of Four Corners CFO traded opera for a six-figure fractional CFO firm. Learn her hard truths on beating burnout, the trap of hiring "mini-mes," and mastering delegation to grow a team of four. (Episode 771 - Danielle Hendon)

    How Danielle Hendon of Four Corners CFO traded opera for a six-figure fractional CFO firm. Learn her hard truths on beating burnout, the trap of hiring "mini-mes," and mastering delegation to grow a team of four. (Episode 771 - Danielle Hendon)
    Apr 5 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Danielle Hendon of 4 Corners CFO shares how she transitioned from an opera singer to launching a successful fractional CFO firm during the pandemic. She discusses hitting six figures in her first year and scaling to a small team while learning the challenges of hiring and delegation. Danielle highlights the importance of marketing, trusting your instincts, and selling team members effectively. She also opens up about burnout, work-life balance, and how reducing her workload to 30 hours improved both business and family life. Her journey emphasizes that taking care of yourself is just as critical as managing finances to sustain long-term business success. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Danielle Hendon shares that the hardest thing in growing a small business is learning to trust your gut, especially when the numbers or circumstances don't fully support the decision. She explains that many moments require believing in your instincts and moving forward with confidence, even when the outcome isn't guaranteed. What's your favorite business book that has helped you the most? Danielle Hendon shares that her favorite business book recommendation is Profit First, which she often suggests to business owners who are just starting out because it provides a simple and practical approach to managing cash flow and building financial discipline in a business. She also mentions that Eat That Frog has been especially helpful for her personal productivity and staying focused on important tasks. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Danielle Hendon shares that while she doesn't rely on one specific podcast for all learning, she recommends consuming as much valuable information as possible and adapting it to your own situation. She highlights the Jason Daily podcast as a useful resource, especially for those in accounting, as it covers topics like AI and industry insights. What tool or resource would you recommend to grow a small business? Danielle Hendon shares that one of the most valuable tools she recommends is the Profit First system because it helps business owners better manage cash flow and stay financially organized. She also strongly advises outsourcing bookkeeping early so business owners can focus on what they do best instead of getting stuck in technical financial tasks. What advice would you give yourself on day one of starting out in business? Danielle Hendon shares that if she could go back to day one, she would tell herself that she is going to love the journey far more than she ever imagined, encouraging new business owners to stay committed and trust that the experience will be both rewarding and fulfilling. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Burnout can shut down your business just as fast as bankruptcy if you don't take care of yourself — Danielle Hendon Trusting your gut is often the difference between staying stuck and moving your business forward — Danielle Hendon You can't grow a business alone forever — learning to delegate is what unlocks real scale — Danielle Hendon
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    21 m
  • Dr. Michael Filosi of Fullarton Park Dental: From 2 Chairs to Adelaide's Largest Dental Practice with 18% Annual Growth, Building Strong Habits, Leading Teams, and Selling the Business Successfully in 2025 Exit Mastery. (Episode 770 - Dr. Michael Filosi

    Dr. Michael Filosi of Fullarton Park Dental: From 2 Chairs to Adelaide's Largest Dental Practice with 18% Annual Growth, Building Strong Habits, Leading Teams, and Selling the Business Successfully in 2025 Exit Mastery. (Episode 770 - Dr. Michael Filosi
    Mar 29 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Dr. Michael Filosi, founder of Fullarton Park Dental, shares how he transformed a small two-chair clinic into the largest dental practice in Adelaide through consistent growth and disciplined leadership. He explains the importance of building strong habits, developing a clear business identity, and gradually stepping away from daily clinical work to focus on leadership. Michael discusses the challenges of managing teams, maintaining culture, and handling stressful staffing situations while scaling operations. He also highlights the power of customer reviews, mentorship, and continuous learning in driving long-term success. The episode concludes with insights on preparing a business for sale and successfully exiting after years of strategic growth and dedication. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Dr. Michael Filosi believes the hardest thing in growing a small business is managing people and relationships.He explains that as a team grows, the number of relationships increases rapidly, making communication, alignment, and culture more complex. Staff management, maintaining motivation, and handling conflicts can become overwhelming, especially when team members are not aligned with the business vision. He also notes that unlike other investments, a business requires constant effort just to maintain performance because staff, customers, systems, and equipment naturally decline over time if ignored. Overall, he emphasizes that people are both the greatest asset and the greatest challenge in building a successful business. What's your favorite business book that has helped you the most? Dr. Michael Filosi mentioned that several business books helped him, but the ones that stood out the most were The Checklist Manifesto, The E-Myth Revisited, and Built to Sell 📚 Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Dr. Michael Filosi recommended listening to the podcast How I Built This as one of the best resources to help grow a small business. He shared that this podcast was especially valuable because it features founders of well-known companies explaining how difficult it was to build their businesses from scratch. Hearing real stories—from brands like Airbnb and founders such as Sara Blakely of Spanx—helped him stay motivated and realize that business growth is always challenging, even for highly successful companies. What tool or resource would you recommend to grow a small business? Dr. Michael Filosi recommends investing in business books as the most powerful tool for growing a small business. He explains that instead of chasing expensive courses or trendy tools, consistently reading high-quality business books provides massive knowledge at a low cost. He believes that simply sitting down and reading valuable content can take a business much further than any "hot new gadget." What advice would you give yourself on day one of starting out in business? Dr. Michael Filosi says that if he could go back to day one, his advice would be to hang on and enjoy the ride, because business growth is full of ups and downs. He emphasizes that there is no single shortcut or magic tip—success comes from persistence and learning through the journey. His message is to stay strong during tough times and be ready for challenges, because the ride can be bumpy but rewarding. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success in business comes from staying consistent even when progress feels slow – Dr Michael Filosi Persistence and patience are often more powerful than talent alone in building success – Dr Michael Filosi Growing a small business is a journey with ups and downs so enjoy the ride – Dr Michael Filosi
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    41 m
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