Good Morning, HR Podcast Por Mike Coffey SPHR SHRM-SCP arte de portada

Good Morning, HR

Good Morning, HR

De: Mike Coffey SPHR SHRM-SCP
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HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. Most thirty-minute episodes of Good Morning, HR will be eligible for half a recertification credit for both HRCI and SHRM-certified professionals. Mike is a member of Entrepreneurs Organization (EO) Fort Worth and active with the Texas Association of Business, the Fort Worth Chamber, and Texas SHRM.2021 Imperative Information Group Economía Gestión Gestión y Liderazgo Liderazgo
Episodios
  • Building a Data-Driven, Strategic HR Function with Lana Eyzips

    Building a Data-Driven, Strategic HR Function with Lana Eyzips
    Jan 8 2026

    Something New!
    For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP234

    In episode 234, Coffey talks with Lana Eyzips about building data-informed, strategic HR functions.

    They discuss why HR is often excluded from strategic planning; shifting HR from reactive firefighter to proactive advisor; building credibility through relationships rather than titles; translating people data into business and revenue impact; onboarding priorities for new HR leaders; compliance as a driver of culture and ethics; balancing HR’s role with leaders and employees; using data to influence executive decisions; the Light Bulb Method for strategic HR problem-solving; DEI framed through business outcomes; psychological safety and trust in organizations; and the future of HR with AI governance and automation.

    Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.

    If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.

    About our Guest:

    Lana Eyzips, M.A., PHR is a senior HR leader and business psychology consultant with over 17 years of HR experience helping organizations turn people challenges into strategic growth. She’s the creator of The Lightbulb Method™, a practical framework that connects people, data, and culture to drive results leaders can actually see.

    With a master’s in Industrial and Organizational Psychology and deep experience across industries, from healthcare and credit unions to manufacturing and nonprofits, Lana brings a rare blend of compliance expertise, behavioral insight, and cross-cultural perspective. Her work focuses on helping leaders build credibility, navigate change, and create cultures rooted in trust, accountability, and clarity.

    Lana Eyzips can be reached at

    https://lanaeyzips.carrd.co/

    https://www.linkedin.com/in/eyzipslana/

    About Mike Coffey:

    Mike Coffey is an entrepreneur, licensed private investigator, consultant, and registered yoga teacher.

    In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make better decisions about the people they involve in their business.

    Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.

    Mike was recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been named the North Texas HR Professional of the Year.

    Mike serves as a board member of a number of organizations, including the Texas SHRM, the state HR association, where he serves Texas’ 30 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County, where he is chair of the Workforce Readiness Committee; the Texas Association of Business, Texas’ state chamber; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee.

    Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200).

    Mike and his very patient wife of 29 years are empty nesters in Fort Worth, where he teaches yoga several times each week.

    Learning Objectives:

    Explain why credibility is the foundation for HR’s strategic influence

    Apply practical methods for building trust with executives and frontline leaders

    Use data, culture awareness, and psychology to frame people issues as business risks and opportunities

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    48 m
  • Challenges in Workplace Investigations with Amy Jacobs

    Challenges in Workplace Investigations with Amy Jacobs
    Jan 1 2026

    Something New!
    For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP#233

    In episode 233, Coffey talks with Amy Jacobs about evaluating and investigating unique complaints.

    They discuss evaluating the credibility of anonymous complaints; deciding when to investigate versus monitor; retaining records of all complaints for institutional memory; handling requests for confidentiality and anonymity; responding to complaints from former employees; assessing credibility when performance issues exist; navigating complaints raised through attorneys or union representatives; managing interviews with legal counsel or representatives present; deciding between in-person and virtual investigations; selecting interview locations to preserve confidentiality; recording versus not recording interviews; controlling interview pace and scope; identifying unrelated but critical issues uncovered during investigations; communicating investigation outcomes to complainants and employees; preventing retaliation claims; and managing gossip and trust in the workplace after investigations.

    Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.

    If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.

    About our Guest:

    Amy Jacobs, an employment lawyer, joined Employment Practices Solutions in 1997 and is a currently a senior consultant and shareholder. For 30 years, Amy and the other consultants at EPS have partnered with all sorts of organizations to build respectful and inclusive work environments. In addition to impartial complaint investigations, EPS provides a range of services including highly customized training programs - live, virtual-live, and on-demand; expert testimony in human resources and employment law; and a wide array of HR consulting services. Their client base includes Fortune 100 companies, small businesses, government entities, higher education institutions, and nonprofit organizations. Mostly importantly, EPS is dedicated to providing high-quality solutions that meet the unique needs of each organization.

    Amy Jacobs can be reached at

    https://www epspros.com

    https://www.linkedin.com/company/epspros

    About Mike Coffey:

    Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher.

    In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.

    Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.

    Imperative has been named a Best Places to Work, the Texas Association of Business’ small business of the year, and is accredited by the Professional Background Screening Association.

    Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community.

    Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.

    Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas’ 30 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee.

    Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week.

    Mike and his very patient wife of 29 years are empty nesters in Fort Worth.

    Learning Objectives:

    Evaluate anonymous and informal employee complaints for credibility and risk.

    Apply best practices for conducting fair, defensible workplace investigations.

    Manage post-investigation communication to reduce retaliation and rebuild trust.

    Más Menos
    45 m
  • HR News: Learning from the SHRM Verdict with Margarita Ramos

    HR News: Learning from the SHRM Verdict with Margarita Ramos
    Dec 25 2025
    Something New! For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP232 In episode 232, Coffey talks with Margarita Ramos about the importance and future of the employee relations function following the $11.5 million SHRM discrimination verdict. They discuss the SHRM jury verdict and its implications for HR credibility; the role of employee relations at the intersection of compliance and employee experience; proactive versus reactive approaches to workplace conflict; multiple complaint channels and manager escalation obligations; why dismissing concerns as "not illegal" undermines trust; investigation failures highlighted in the SHRM case; investigator neutrality, training, and experience requirements; when and why to use outside investigators or counsel; leadership accountability and the role of the CHRO in employee relations; the three-legged stool of employee relations, HR business partners, and employment counsel; building ER infrastructure with case management systems and data analytics; handling high-performing but high-risk leaders; transparency in employee relations processes; reducing gossip through consistent and fair investigations; and the future of employee relations including responsible use of AI in investigations. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Margarita Ramos is a highly respected Global Employee Relations executive and employment attorney with more than two decades of experience across technology, SaaS, and financial services. She is trusted by CHROs, HR Business Partners, and C-suite leaders to build scalable ER infrastructures, stabilize organizations through change, and elevate the employee experience through disciplined governance and operational excellence. With a foundation rooted in JD-trained employment law—including roles as In-House Employment Counsel at Merrill Lynch and Principal Corporate Counsel at Microsoft—Margarita developed deep legal expertise in compliance, risk mitigation, and workplace investigations. She later translated this expertise into senior ER and HR Compliance leadership roles at VMware, Splunk, RBC, and Bank of America, where she supported complex global workforces navigating rapid growth, cultural transformation, and organizational change. Throughout her career, Margarita has been brought in to create structure where ambiguity exists. She has built and led global ER Centers of Excellence, developed investigations and performance-management frameworks, and implemented modern case-management systems such as Workday, HR Acuity, and AI-enabled governance tools. Her approach blends empathy with operational rigor, ensuring ER functions are both employee-centric and aligned with business strategy. A skilled investigator and ER strategist, Margarita advises senior leaders on workplace investigations, conflict resolution, performance management, DEI&B, and global employment compliance. She is known for her ability to translate data, case trends, and cultural signals into actionable insights—leveraging ER metrics, KPIs, and reporting to influence leadership decisions, drive fairness, and strengthen organizational culture. Her data-driven approach enables leaders to make well-informed, consistent decisions that reinforce trust and accountability across the enterprise. Margarita has also led M&A HR integration efforts at VMware and Splunk, overseeing cultural alignment, workforce assessments, and change-management strategies during periods of significant transformation. Her leadership in these environments reflects her commitment to creating workplaces where clarity, belonging, and operational excellence coexist. Beyond her corporate work, Margarita is deeply committed to developing future talent. She has mentored first-generation college students and contributed to organizations such as Girls Who Code, Year Up, and Hobart & William Smith Colleges. At Microsoft, she provided pro bono support for Kids in Need of Defense (KIND). Outside of work, she enjoys ballroom dancing and cooking. Margarita is passionate about shaping modern, strategic, tech-forward ER functions that support organizational values, reduce risk, build leadership capability, and create an environment where employees can do their best work with trust, fairness, and accountability. Margarita Ramos can be reached athttps://www.linkedin.com/in/margarita-ramos/ About Mike Coffey: Mike Coffey is an entrepreneur, licensed private ...
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    48 m
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I was lucky to have found this podcast back in December of 2021 and have caught up to all the episodes. The topics are timely, relevant to the work I do and of substance. I look forward to them every week.

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