Getting to Yes, And… | Jessica Chen – ‘Smart Not Loud’

Kelly talks to Emmy award-winning former broadcaster Jessica Chen who is now the CEO of Soulcast Media and the author of “Smart Not Loud: How To Get Noticed At Work For All The Right Reasons.” “Growing up, I was never taught the importance of making myself visible.” “Filler words sabotage our message.” “Acknowledging isn’t agreeing, it’s just showing we’re listening.”