This is the garage owners' version of 'begin with the end in mind'.

Habit No. 2 of Stephen R Covey's The 7 habits of highly effective people.

The idea is you work backwards from the end not forwards from the beginning.

But how do you imagine the end?

Is it simply the best version you can imagine, or do you need to dive a bit deeper?

Join me to find out more.

Atomic Action

Remember you are the star of your own movie, and that's why you must build a business that serves you

Differentiating your business can be challenging, especially online.

Yet, one of the most powerful but often overlooked tools is the quality of your customer service.

This episode explores why exceptional customer service is not just a support function but a core element of effective marketing.

We’ll dive into the top three reasons why prioritising customer service can transform your business by creating loyalty, setting you apart from the competition, and building your reputation

Atomic Action

Make sure you Stand Out and are not just Shouting Out

Culture Eats Strategy for Breakfast is often attributed to Peter Drucker, it captures the idea that a strong organisational culture can significantly impact a company's success more than its specific strategies.

Peter Drucker is a renowned management consultant, educator, and author. However, there's some debate about the exact origin of the phrase.

While it's commonly associated with Drucker, there's no definitive evidence that he said or wrote it. It's possible that the phrase emerged from the business world and became attributed to Drucker over time.

So let's amend it to ‘Culture eats Process’ and examine the power of culture as a driving force behind the behaviour, & performance of a business in this training Topic

Atomic Action

Live your values, don't laminate them