This week we have Justin Eubanks, Learning & Development Manager at Great Day Improvements on the Frontline Innovators podcast with host Justin Lake.

Justin is a developmental strategist with extensive experience using LEAN methodologies to engage, attract, and retain the frontline workforce in a variety of ways at Great Day Improvements. 

  Quote: "I asked them how, how do you measure culture and how do you measure learning? You know and the answer I got was, it takes years to collect that data and you can't engage in something like this and expect six months from now everyone to be highly engaged, highly motivated, and want to stay here. 

That's not how that works. What we have noticed is that the engagement has gone up and the more people that know about it, then the more people want to talk about it, engage, and ask questions."  

Key Takeaways: ➖ Aligning change management throughout the company is key

➖ Let the frontline know that change is not a threat - it is a motivational factor for you to excel

➖ Creating change agents on the frontline is beneficial to increase engagement and adoption

➖ You need to have a people-first mentality and culture

➖ You have to have continuous learning for manufacturing environments to succeed

LinkedIn: https://www.linkedin.com/in/justineubanks/

Company Website: https://greatdayimprovements.com/

  Here's other ways you can listen: Amazon Music -  https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS

Apple Podcast -  https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402

Spotify -  https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS

Stitcher -  https://www.stitcher.com/show/frontline-innovators

Google Play -  https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw

Youtube - https://youtu.be/yXGQO7jJVuk

  Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com

This week on the Frontline Innovators host Justin Lake speaks with Jerry Ryan, Senior Solution Principal at Dell Technologies.

Jerry has over thirty-five years of information technology, management, and overall business experience including IT Management, IT Project/Program/End User experience primarily around Microsoft Technologies. He is currently responsible for services pre-sales activities to DoD entities including the U.S. Air Force and Navy.

  Quote: "How are you doing things now? How are you deploying? How are you getting applications to people? How are you training them? And then we go, OK, in the middle is the transformative piece. So this is how we're going to transform everything. Oh, and here's the "to be". 

Here's what it's going to look like when we're done, and here's how you're going to save money by transforming everything from the way you're doing it here to the way you're doing it.

And when you can show that to a customer, that usually gets them pretty well motivated."  

Key Takeaways: ➖ It's important to put together a smart lifecycle plan for your frontline 

➖ Training your frontline has to be at the forefront in choosing the right device

➖ The more times you touch an asset as you're deploying it, there's more room for error 

➖ It's vital to understand how long it takes to procure devices for your frontline and how quickly they can get their essential apps 

➖ There are user experience implications when software is not up-to-date for the frontline

LinkedIn: https://www.linkedin.com/in/jerry-ryan-8587042/

Company Website: http://www.delltechnologies.com/

  Here's other ways you can listen: Amazon Music -  https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS

Apple Podcast -  https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402

Spotify -  https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS

titcher -  https://www.stitcher.com/show/frontline-innovators

Google Play -  https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw

Youtube - https://youtu.be/Bsir8NKBqtI

  Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com

This week on the Frontline Innovators we're speaking with Don Jacobson, IT Business Partner for Innovation @ City of Las Vegas

Don brings 23 years of experience in municipal government with enterprise-wide initiatives, and he supports the city's many initiatives to become a model Smart City as well as the visioning for its Innovation District and associated programs and projects.

  Quote: "A key factor in digital adoption is understanding the benefits to every party whether it be the public, the citizen, the resident, the tourist, the business owner or internally whether you're executive or you're the person that's out in the field. Everybody needs to understand and appreciate the benefits. Reception is better if workers know how adopting technology will help them be more successful at their job."  

Key Takeaways:

➖ Lack of recognition creates added stress for the frontline 

➖ Anytime an organization grows, there's going to be potential for breakdown in communication

➖ Your frontline needs to know that their actions are contributing to a better community/public

➖ Technology ambassadors will help shift your organization's culture for the better 

➖ You need to give your frontline ample practice to adopt their new technology

LinkedIn: https://www.linkedin.com/in/don-jacobson-6050ab9/

Company Website: https://www.lasvegasnevada.gov/

  Here's other ways you can listen: Amazon Music -  https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS

Apple Podcast -  https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402

Spotify -  https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS

Stitcher -  https://www.stitcher.com/show/frontline-innovators

Google Play -  https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw

Youtube - https://youtu.be/JmG8rnpCsxk

  Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com