In this episode, former flight attendant Ally Murphy joins Andrew to share fascinating stories and lessons from the skies. But first, Andrew talks about requalifying for elite status.

• How does requalifying for elite status in an airline’s loyalty program work? Different airlines have different requirements, with some making it easier for existing status holders to requalify. Learn more in this episode.
• Ally Murphy is a former flight attendant turned voice actress and podcaster. She joins Andrew to talk about everything ranging from cautionary tales, to frightening experiences, to bad passenger habits and air travel tips.
• Not all interesting inflight stories are bad though, and Ally also covers one of her best memories from her time as cabin crew. Ally also shares some of her best tips for flying with children, based on her experiences as a flight attendant and as a mother.

Ally Murphy is a podcast host and former flight attendant who worked in the industry for fourteen years. Ally started as a cabin crew member with Virgin Atlantic in 2002 and worked her way up to the position of Cabin Supervisor. She is now a voice actor and the host of The Red Eye, a storytelling podcast that came about when she realized that cabin crew have a lifetime of stories from their days of flying around the world. The Red Eye tells stories from the sky, covering everything from life-changing stories of love to unbelievable stories of passenger interactions. You can learn more about Ally on her website and on social media (Instagram | Facebook | X (Twitter) | LinkedIn). You can find The Red Eye on all major podcast platforms, on the podcast website, and on social media (Instagram | X (Twitter)).

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In this episode, Andrew starts off by talking about the longest domestic flights in the world. Then for the main segment, he looks at airline loyalty program status.

• There are domestic flights out there that are over ten hours long. And the longest regularly scheduled flight ever was a domestic route. Learn more in this episode.
• What is airline status and how does it work? How have frequent flyer programs evolved? And what are the benefits? Andrew addresses these questions and much more in this episode’s main segment.
• In addition to covering how earning and benefits work with airline loyalty program status, this episode also looks at whether or not it’s worth chasing status and what the business rationale is for airlines when it comes to offering status.

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This episode starts by looking at why you shouldn’t inflate your life jacket until you are about to leave the aircraft. Andrew then talks with Edmond Huot about airline design and branding.

• Why are we told not to inflate our life jackets until we are about to exit the plane? There are some important reasons that could mean the difference between life or death. Learn more in this episode.
• An airline once planned to charge passengers to use the onboard toilets. Find out more about the carrier that wanted to install coin-operated lavatories on their aircraft.
• Forward Studio Chief Creative Officer and aviation geek Edmond Huot joins Andrew to talk about what it takes to design an airline brand. They talk about the creative process, the relation between branding and the passenger experience, examples of projects that Edmond has worked on, and much more.

Edmond Huot is the Chief Creative Officer and founding partner at digital marketing agency Forward Media and their airline branding and public relations agency, Forward Studio. The company’s clients have included airlines like Canada Jetlines and New Pacific Airlines, as well as other transportation companies, insurance businesses, and professional and financial services. Edmond has more than 25 years of progressive experience in the advertising and digital media space and also harbors a lifelong passion for aviation. You can learn more about Forward Studio and their airline branding and public relations agency Forward Studio on their website and social media pages: Forward Media | Forward Studio | LinkedIn (Forward Media) | LinkedIn (Forward Studio) | Instagram | X (Twitter) | Vimeo

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Connect with Flying Smarter:
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Website: www.flyingsmarter.com

Listen on: Apple Podcasts Spotify