Evolving Operational Management: A Holistic Approach to People, Process & Tech

Digital transformation is a term thrown around pretty cavalierly, so it’s no surprise that there are plenty of misconceptions around it.


The biggest? That it’s all about the tech.


In reality, you should be focusing on your people and your business processes before even taking the tech into consideration — after all, those are what it’s there to serve.


In this episode, we’re speaking with Cara Athmann about the lessons she’s learned through her experiences as COO at Cardinal Group Management about digital transformation and the future of operations.


Join us as we discuss:

• How operations is evolving
• Why people and process must come first
• How Cara is applying the lessons she’s learned at Cardinal