Oral surgeons spend a lot of time focusing on getting referrals, only to lose approximately 50% of them to their competitors when they do not track them properly. Today on Everyay Oral Surgery, we welcome Dr. Tom Stone back to the show to discuss how to streamline referrals. Tuning in, you’ll hear all about the incredible Dr. Tock referral tracking software, how it makes streamlining referrals more efficient, the AI software it uses, and how easy the onboarding process is. We delve into measurable improvement practices see when joining Dr. Tock, before discussing the power of leveraging technology within your medical practice. You’ll even find out where you can learn more about this incredible software so be sure to press play now!

Key Points From This Episode:

• Welcoming today’s guest, Dr. Tom Stone.
• Why tracking referrals is so difficult within a practice.
• How Dr. Tock makes referral streamlining easy.
• Dr. Tock’s intelligent AI software and how it tracks referrals.
• What onboarding to the software looks like for a specialist.
• The growth a practice can expect when using Dr. Tock.
• Benefits of leveraging technology to make a practice run smoothly.

Links Mentioned in Today’s Episode:

Dr. Tom Stone on LinkedIn — https://www.linkedin.com/in/thomas-l-stone-md-dds-facs-9b387718/

Dr. Tom Stone Email — tstone5400@gmail.com

Dr. Tock — https://www.drtalk.com

Dr. Roger Levin on LinkedIn — https://www.linkedin.com/in/roger-levin-69ab744/

Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/

Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/

Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/

Dr. Grant Stucki Email — grantstucki@gmail.com

Dr. Grant Stucki Phone — 720-441-6059

What turns a good referral relationship into a lifelong partnership? In this episode of Everyday Oral Surgery, Dr. Grant Stucki welcomes back Dr. Vic Martel to dive deep into the art of building loyalty with referring doctors. They explore why simply doing great clinical work is not enough and how personal touches, like remembering birthdays, anniversaries, kids’ graduations, or even a favorite sports team, can set your practice apart. Dr. Martel shares how tracking these details, personalizing gifts, and even attending the same courses as your referrals can build trust and strengthen loyalty. He also explains why a dedicated referral relationship manager can transform your ability to gather meaningful information, customize communication, and consistently show appreciation. You will leave this conversation inspired and equipped to create relationships so strong that your practice becomes the natural first choice!

Key Points From This Episode:

• Welcoming back Dr. Vic Martel to discuss strengthening referral relationships.
• Dr. Martel’s insights on why great clinical work alone is not enough to stand out.
• Why you shouldn’t just reach out during major holidays, like Christmas and Easter.
• The importance of personal touches: birthdays, anniversaries, kids’ milestones.
• An example of how a car salesman’s birthday cards inspired years of loyalty.
• Why a referral relationship manager is key for gathering and acting on details.
• Attending the same courses as your referring doctors to show support and build trust.
• Tips for tracking and customizing gifts to create emotional connection and loyalty.
• How one doctor built a booming implant practice by sending flowers on behalf of referrals.
• Gathering referral info through lunches, surveys, and friendly welcome emails.
• The power of consistency: small gestures that keep you top of mind all year.
• Turning referrals into loyal, lifelong partnerships.

Links Mentioned in Today’s Episode:

Dr. Vic Martel on LinkedIn — https://www.linkedin.com/in/victor-martel-dmd-91431922/

Dr. Vic Martel on Instagram — https://www.instagram.com/drvicmartel/

Dr. Vic Martel Email — martelvic@gmail.com

Martel Academy — https://www.martelacademy.com/
Giftology — https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1619614332
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/

Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/

Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/

Dr. Grant Stucki Email — grantstucki@gmail.com

Dr. Grant Stucki Phone — 720-441-6059

There are major parallels between oral health and overall health, and it is our responsibility, as oral surgeons, to educate our patients about these connections. Today, on Everyday Oral Surgery, Dr. Imran Ahson is joining the conversation. Dr. Ahson’s goal, when speaking publicly, is always to connect oral health with systemic health, and today, he is here to do just that! Tuning in, you’ll hear about our guest’s career, why today’s topic of discussion is important, how he helps his patients understand the link between oral health and overall health, and so much more! We delve into oral health in pregnancy and early life before discussing how we have devolved in terms of our oral health as a society. We even touch on the correlation between oral health and cancer and the importance of decreasing inflammation in the body as a whole. Finally, as always, we close with some rapid-fire questions for Dr. Ahson. Thanks for listening in!

Key Points From This Episode:

• Introducing Dr. Imran Ahson to the show today.
• A brief history of his training and current practice setup.
• Why we need to discuss the connection between oral health and overall health.
• How he helps patients understand the link between oral health and heart disease.
• The neurocognitive issues Dr. Ahson wants oral surgeons to know about.
• How diet affects your oral health and, in turn, your overall health.
• The negative effects on longevity when oral health is neglected.
• Oral health in pregnancy and early years of a child’s life.
• Dr. Ahson discusses the devolution of oral health in society.
• The connections between oral health and cancer.
• Dr. Ahson answers our rapid-fire questions to close off.

Links Mentioned in Today’s Episode:

Dr. Imran Ahson on LinkedIn — https://www.linkedin.com/in/imran-ahson-md-dmd-ab227ab3/

Dr. Imran Ahson Personal Email Address — imranahson@gmail.com

Dr. Imran Ahson Work Email Address — Imran.ahson@tufts.edu

‘Number of Teeth is Associated with All-Cause and Disease-Specific Mortality’ — https://pubmed.ncbi.nlm.nih.gov/34749715/

‘The Association Between Maternal Oral Health Experiences and Risk of Preterm Birth in 10 States, Pregnancy Risk Assessment Monitoring System, 2004-2006’ — https://pmc.ncbi.nlm.nih.gov/articles/PMC4561173/

Jaws: The Story of a Hidden Epidemic — https://www.amazon.co.za/Jaws-Epidemic-Sandra-Kahn-Dr/dp/1503604136

Teeth: The Story of Beauty, Inequality, and the Struggle for Oral Health in America — https://www.amazon.com/Teeth-Beauty-Inequality-Struggle-America/dp/1620971445

Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/

Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/

Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/

Dr. Grant Stucki Email — grantstucki@gmail.com

Dr. Grant Stucki Phone — 720-441-6059